EonNext tariff

bristolleedsfan

Brie said:

does one need to prove ones income?  how do they know how much income someone has in any case??

Taken from link I posted 2 posts above your post.

"E.on Next told us it had started proactively contacting customers who could be eligible via email, letter, phone and text message from 25 September. The firm says it will "work directly" with customers to verify their eligibility – though it hasn't specified exactly what this process involves"

Brie

bristolleedsfan said:

Brie said:

does one need to prove ones income?  how do they know how much income someone has in any case??

Taken from link I posted 2 posts above your post.

"E.on Next told us it had started proactively contacting customers who could be eligible via email, letter, phone and text message from 25 September. The firm says it will "work directly" with customers to verify their eligibility – though it hasn't specified exactly what this process involves"

Thanks - I've had a debt on the account for about 2 years which I've slowly been paying down.  Eon has been trying increase payments radically using bad info which I have objected to.  I still have a debt on the account albeit a low one.  And our household income is well under what they suggest - but at no point have they ever asked about our income which makes me wonder if we should have raised this point much sooner.  

bristolleedsfan

Brie said:

bristolleedsfan said:

Brie said:

does one need to prove ones income?  how do they know how much income someone has in any case??

Taken from link I posted 2 posts above your post.

"E.on Next told us it had started proactively contacting customers who could be eligible via email, letter, phone and text message from 25 September. The firm says it will "work directly" with customers to verify their eligibility – though it hasn't specified exactly what this process involves"

Thanks - I've had a debt on the account for about 2 years which I've slowly been paying down.  Eon has been trying increase payments radically using bad info which I have objected to.  I still have a debt on the account albeit a low one.  And our household income is well under what they suggest - but at no point have they ever asked about our income which makes me wonder if we should have raised this point much sooner.  

https://community.eonnext.com/threads/7389-Next-Winter-Support-Tariff?p=39322#post39322  Visible again