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eBay/PayPal rip-off and the Small Claims Court

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Comments

  • Quick update

    After nearly 2 Months I have got my money back from Paypal.

    The appeal was re-opened a few times due to Paypal not following their own procedures.

    Using the FOS in my emails did help.

    Would suggest to others - keep on persisting - Paypal will eventually give up and refund from their own pocket. After all they make millions from un-fair charging on sellers.
  • bingo_bango
    bingo_bango Posts: 2,594 Forumite
    moschino wrote: »
    Quick update

    After nearly 2 Months I have got my money back from Paypal.

    The appeal was re-opened a few times due to Paypal not following their own procedures.

    Using the FOS in my emails did help.

    Would suggest to others - keep on persisting - Paypal will eventually give up and refund from their own pocket. After all they make millions from un-fair charging on sellers.

    I suspect it is the fact that refunding you cost £77. If the FOS open an investigation, it immediately costs PP £360 which they cannot claim back. Much cheaper to pay up and then no-one from the FOS gets to see what a mess they are making of their own financial guidelines.

    Still, a decent result for you.
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