Replacement of a faulty treadmill is now faulty too

TWIGLET1234

Can anyone help me with understanding my consumer rights with this issue. Basically I paid £3000 for a treadmill in January 2022. 10 months later it developed a fault in that the belt would not move. After several weeks of back and forth and the manufacturer/supplier booking an engineer visit long into the future I got annoyed and used Consumer Rights Act to get a replacement. They told me that the new machine would adopt the warranty of the old machine which I understand is perfectly legal. 

The replacement which is now also 10 months old has developed a fault. The actual frame has cracked and a welded seam has come apart near to the crack in the frame. The machine is now unusable and I would imagine unsafe. I’m only 10 stone so not exactly an excessive weight problem.
I’ve contacted their support department but had no response. Am I able to go heavy with a replacement demand under consumer rights act at this stage ? 

screech_78

Your rights under CRA are now to reject for a refund as a previous repair (replacement) has failed. Of course, you can ask for a replacement but they don’t have to agree to that. 

Any refund now would also be partial to account for usage and this is from the original purchase date.

Okell

Why would you want a second replacement when both the original and the first replacement each failed within ten months of delivery?

Doesn't sound to be of satisfactory quality.

I'd go for a refund - less a deduction for use

TWIGLET1234

Okell said:

Why would you want a second replacement when both the original and the first replacement each failed within ten months of delivery?

Doesn't sound to be of satisfactory quality.

I'd go for a refund - less a deduction for use

This is very true but I’d be gutted because the machine is compatible with a training software that I like to use, and also I love it (when it’s working) 
I know what you are saying makes sense so I will see what is offered, but at present it’s radio silence from the support team.