Evri out of tariff

RefluentBeans

emmaP86 said:

RefluentBeans said:

Sorry missed the comment about them delivering the parcel already - that’s actually surprising. 

I think the legal answer is to pay it, and negotiate the admin fee (depending on how much the fees were talking here are). Realistically, it’s unlikely they’ll send lawyers after you, but they can block your account from sending parcels. Don’t think they’d be able to stop parcels from being delivered to you though. 

Worth pointing out just because they may not take you to court doesn’t stop them from adding late fees, and sending nasty letters to you, and even sending debt collectors. 

If it’s £10 or whatever, I’m more inclined to just pay it, but more than that I’d negotiate and see if you can get the bill lowered to an acceptable amount. If it’s much more than £10 then I think that’s very much an unfair charge. 

Well, always shows it is worth challenging something…!

Always believed every charge is just a negotiation in disguise - don’t try it in Starbucks though - the baristas don’t like hagglers! 

emmaP86

Response By E-mail (Dawn) (26/09/2023 03.34 PM)

Hi Emma,

 

Thank you for your email.

 

On this occasion as a gesture of goodwill I have arranged for the invoice to be cancelled and the charges removed from your account.

 

Thank you for choosing Evri and if you need help in future to check the weight and dimensions of parcels please find a link to the terms and conditions below:

Terms and Conditions 

 

Many thanks,

 

 

Evri Revenue Protection

 

la531983

Think you have been lucky. Invest in some kitchen scales

born_again

Or in real MSE style, pop to post office weigh item & ask how much. Then leave saying too much. 👍

user1977

born_again said:

Or in real MSE style, pop to post office weigh item & ask how much. Then leave saying too much. 👍

They'll probably get suspicious if you start doing that with all your baking ingredients as well though...