IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).

Parking Charge Notice - Success! (DCBL and Total Parking Solutions)

Hi there, first time poster here. Thought I'd share news of a PCN I successfully 'made go away' (technical term). It might give people some heart, if you're in a similar situation. 

Few weeks back I receive a letter from DCBL relating to a PCN I supposedly received in 2021 (two years ago!) from their client, Total Parking Solutions, following a hotel stay. The amount they were after was an extortionate £350! 

This was completely out of the blue, and by the looks of things on this forum... something very similar to what many others have experienced too. 

Following advice from the Forum, I completely ignored this threatening letter and sent a strongly worded email to the hotel in question. I did some research and 'guessed' a couple of emails for the hotel general manager. 

It seemed to work. Got a very polite response back saying they'd look into it. Couple of days later they assured me that the PCN had been 'sorted' and I wouldn't be receiving any more letters. 

I have to say - similar to what loads of others have put - it was incredibly stressful to receive the threatening letter, which seemed 'official' and very 'serious'. I'm sure lots of people would panic and pay-up, even if like me you've done nothing wrong! 

I'm glad I found this Forum. I hope this gives people encouragement. 

Comments

  • Umkomaas
    Umkomaas Posts: 42,905 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well done. Plan A - the landowner/retailer/hotel manager (etc) complaint - has worked again. Nice one. 👍
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Coupon-mad
    Coupon-mad Posts: 148,459 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Radiatorz said:
    Hi there, first time poster here. Thought I'd share news of a PCN I successfully 'made go away' (technical term). It might give people some heart, if you're in a similar situation. 

    Few weeks back I receive a letter from DCBL relating to a PCN I supposedly received in 2021 (two years ago!) from their client, Total Parking Solutions, following a hotel stay. The amount they were after was an extortionate £350! 

    This was completely out of the blue, and by the looks of things on this forum... something very similar to what many others have experienced too. 

    Following advice from the Forum, I completely ignored this threatening letter and sent a strongly worded email to the hotel in question. I did some research and 'guessed' a couple of emails for the hotel general manager. 

    It seemed to work. Got a very polite response back saying they'd look into it. Couple of days later they assured me that the PCN had been 'sorted' and I wouldn't be receiving any more letters. 

    I have to say - similar to what loads of others have put - it was incredibly stressful to receive the threatening letter, which seemed 'official' and very 'serious'. I'm sure lots of people would panic and pay-up, even if like me you've done nothing wrong! 

    I'm glad I found this Forum. I hope this gives people encouragement. 
    Very good!

    Send a copy of that email to TPS telling their Data Protection Officer to note the cancellation and immediately delete your data.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.7K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.