Terrible credit: New bank account, joint account, and bank account for partner.

Hello,
I am in a civil partnership and we have been getting on fine with Monzo, however, I want to build up a relationship with a 'real' bank - a main bank - and so we want to move from Monzo, where we have an account each AND a joint account, to a bank that'll accept us to have new accounts, as well as a joint account. HSBC does credit checks on the joint account and whilst I'm already with them I'm on the BASIC account and I don't think I'll pass the credit check. What are my options here and what bank would people suggest? I keep being told to move to Revolute but again that just keeps me on these phone banks and not with an established bank.

**I don't mean to talk down Revolut and Monzo, I hope people understand where i'm coming from.
**I want to have a proper bank account and build up a good history with them.

Comments

  • OH and a big thing I mentioned in the title but didn't address on, I have an incredibly bad credit score - I currently have a DMP - and my partner isn't much better...
  • MorningcoffeeIV
    MorningcoffeeIV Posts: 1,945 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 21 September 2023 at 2:48PM
    You might be inclined to keep things separate for now, with your poor credit histories.  The credit scores aren't real, but the data is, and you neither of you will benefit from being associated with another high risk customer.

    Obviously if you're already connected via another joint product, it won't make any difference.
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,697 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 21 September 2023 at 3:17PM
    McBedford said:
    Hello,
    I am in a civil partnership and we have been getting on fine with Monzo, however, I want to build up a relationship with a 'real' bank - a main bank - and so we want to move from Monzo, where we have an account each AND a joint account, to a bank that'll accept us to have new accounts, as well as a joint account. HSBC does credit checks on the joint account and whilst I'm already with them I'm on the BASIC account and I don't think I'll pass the credit check. What are my options here and what bank would people suggest? I keep being told to move to Revolute but again that just keeps me on these phone banks and not with an established bank.

    **I don't mean to talk down Revolut and Monzo, I hope people understand where i'm coming from.
    **I want to have a proper bank account and build up a good history with them.
    Just to clarify a few things here:

    Monzo is a fully regulated bank, protected by FSCS - same as any "real" high street bank.
    Revolut is NOT a bank. It is an e-money institution. Your money would potentially be at risk if you used them. They also have a reputation for poor customer support - search the forums and you'll find plenty of horror stories. I would highly recommend against them.

    Also to note that your "credit score" isn't as issue, as lenders don't use it in their lending decisions. Instead they use the data on your credit files, which is likely to be poor given your circumstances.

    Most of the high street banks will do a hard credit search when you apply - which may or may not be an issue depending on their (unpublished) acceptance criteria. Only real way to find out is to make an application, but you should then be offered a basic account if you don't meet the acceptance criteria for a standard current account. There's nothing wrong with basic accounts and if managed well can eventually be upgraded to something with a few more features.
  • You might be inclined to keep things separate for now, with your poor credit histories.  The credit scores aren't real, but the data is, and you neither of you will benefit from being associated with another high risk customer.

    Obviously if you're already connected via another joint product, it won't make any difference.
    As I read it, that boat has sailed.

    Probably best staying put then open a new account once the DMP is finished but difficult to say with an unknown situation with your partner. A slight benefit (with a full service bank) is that they may offer you other products as your credit situation improves and they have some internal behavioural scores. 
  • You might be inclined to keep things separate for now, with your poor credit histories.  The credit scores aren't real, but the data is, and you neither of you will benefit from being associated with another high risk customer.

    Obviously if you're already connected via another joint product, it won't make any difference.
    I already have a joint account with him on Monzo. But  I figured our credit scores would go up together now.
  • McBedford said:
    Hello,
    I am in a civil partnership and we have been getting on fine with Monzo, however, I want to build up a relationship with a 'real' bank - a main bank - and so we want to move from Monzo, where we have an account each AND a joint account, to a bank that'll accept us to have new accounts, as well as a joint account. HSBC does credit checks on the joint account and whilst I'm already with them I'm on the BASIC account and I don't think I'll pass the credit check. What are my options here and what bank would people suggest? I keep being told to move to Revolute but again that just keeps me on these phone banks and not with an established bank.

    **I don't mean to talk down Revolut and Monzo, I hope people understand where i'm coming from.
    **I want to have a proper bank account and build up a good history with them.
    Just to clarify a few things here:

    Monzo is a fully regulated bank, protected by FSCS - same as any "real" high street bank.
    Revolut is NOT a bank. It is an e-money institution. Your money would potentially be at risk if you used them. They also have a reputation for poor customer support - search the forums and you'll find plenty of horror stories. I would highly recommend against them.

    Also to note that your "credit score" isn't as issue, as lenders don't use it in their lending decisions. Instead they use the data on your credit files, which is likely to be poor given your circumstances.

    Most of the high street banks will do a hard credit search when you apply - which may or may not be an issue depending on their (unpublished) acceptance criteria. Only real way to find out is to make an application, but you should then be offered a basic account if you don't meet the acceptance criteria for a standard current account. There's nothing wrong with basic accounts and if managed well can eventually be upgraded to something with a few more features.
    Thank you for this reply. I do like Monzo, and I think I’ll keep my account with them regardless of what happens. As you said, if we’re rejected they’ll probably offer us a basic account. Does this also apply to if we are to make a joint application?
  • Rob5342
    Rob5342 Posts: 2,278 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I don't understand what you think is wrong with Monzo, they are as much a bank as any of the old fashioned banks are. It's always a good idea to have accounts with a new different banks but Monzo are FSCS protected so there is no long term risk having money there.
  • GeoffTF
    GeoffTF Posts: 1,799 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Rob5342 said:
    I don't understand what you think is wrong with Monzo, they are as much a bank as any of the old fashioned banks are. It's always a good idea to have accounts with a new different banks but Monzo are FSCS protected so there is no long term risk having money there.
    Up to £85K.
  • McBedford said:
    You might be inclined to keep things separate for now, with your poor credit histories.  The credit scores aren't real, but the data is, and you neither of you will benefit from being associated with another high risk customer.

    Obviously if you're already connected via another joint product, it won't make any difference.
    I already have a joint account with him on Monzo. But  I figured our credit scores would go up together now.

    There are no credit scores, credit history is what matters.
  • I've not used monza personally but a good friend has for a while now and has nothing but good to say about it.
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