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Parkingeye PCN & LBC - Metropolitan Police Bushey Sports Club - CANCELLED

nlcpl
nlcpl Posts: 15 Forumite
Ninth Anniversary 10 Posts Combo Breaker
edited 20 September 2023 at 11:00AM in Parking tickets, fines & parking
Hi guys,

We've been away on holiday for most of July and August. On our return I found some correspondence from Parkingeye as follows:

05/07/2023 - PCN
14/07/2023 - PCN Reminder
08/08/2023 - Parking Charge
23/08/2023 - LBCC

On 04/09 I sent the following appeal:



On 13/09 they sent the following reply:



What other options do I have left?

I genuinely don't remember being at that location, it's about 45 minutes from where I live. My wife also drives the car, so I'm not the only driver. The photos provided don't actually show a car, but only a number plate as it seems it was extremely dark, being recorded at 21:48 for 32 minutes. 

Thanks a lot!
«13

Comments

  • Le_Kirk
    Le_Kirk Posts: 24,129 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Plan A in the NEWBIE stick is to complain to the landholder; was it a shop/supermarket/hospital/pub?  Try a complaint.  
  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Re-read the Newbies/FAQ thread, second post. It explains fully what you now need to do regarding the LoC.
  • nlcpl
    nlcpl Posts: 15 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Le_Kirk said:
    Plan A in the NEWBIE stick is to complain to the landholder; was it a shop/supermarket/hospital/pub?  Try a complaint.  
    It looks like it's a car park at a club, just took a screenshot from Google Maps.
     





  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 19 September 2023 at 2:03PM
    Is the LoC from PE or have they handed it to one of the scamming solicitors? What is the location? I don't see any signage at the entrance warning drivers that they are about to enter private land and that terms apply.

    THere appears to be a sign on the left as you approach but it is angled away from the driver.
  • nlcpl
    nlcpl Posts: 15 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    edited 19 September 2023 at 3:59PM
    B789 said:
    Is the LoC from PE or have they handed it to one of the scamming solicitors? What is the location? I don't see any signage at the entrance warning drivers that they are about to enter private land and that terms apply.

    THere appears to be a sign on the left as you approach but it is angled away from the driver.
    Letter attached.  I suppose I'm going to waste 90 minutes to take some photos of the signage? 

    Location here: 

    MAP


  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    That LoC should be robustly rebutted. They have not even stated exactly what they are going to claim. Hopefully, if they do proceed to issue a claim, their PoC are equally sparse on detail of the actual terms you allegedly breached.

    ALso, it is interesting to see that they are fully committed to adding spurious charges to the £100 charge which should also be responded to and asking for a detailed breakdown of those "costs", especially the "additional fee" which is not even explained.
  • KeithP
    KeithP Posts: 41,218 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 19 September 2023 at 6:54PM
    Ah... the Metropolitan Police Sports Club in Aldenham Road, Bushey, Herts, WD23 2TR...
    As a sign at the entrance shows...
    [click on the image to go to GSV]

    So the Police are using a private parking company. 
    (but no doubt the sports club is run by a company at arms length from the Metropolitan Police).

    Does the DLUHC need to know about this link between ParkingEye and The Metropolitan Police?
  • nlcpl
    nlcpl Posts: 15 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    B789 said:
    That LoC should be robustly rebutted. They have not even stated exactly what they are going to claim. Hopefully, if they do proceed to issue a claim, their PoC are equally sparse on detail of the actual terms you allegedly breached.

    ALso, it is interesting to see that they are fully committed to adding spurious charges to the £100 charge which should also be responded to and asking for a detailed breakdown of those "costs", especially the "additional fee" which is not even explained.
    Should I reply to their email or should I just ignore and wait to see if they issue a claim, do you think? 
  • Umkomaas
    Umkomaas Posts: 42,851 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    nlcpl said:
    B789 said:
    That LoC should be robustly rebutted. They have not even stated exactly what they are going to claim. Hopefully, if they do proceed to issue a claim, their PoC are equally sparse on detail of the actual terms you allegedly breached.

    ALso, it is interesting to see that they are fully committed to adding spurious charges to the £100 charge which should also be responded to and asking for a detailed breakdown of those "costs", especially the "additional fee" which is not even explained.
    Should I reply to their email or should I just ignore and wait to see if they issue a claim, do you think? 
    What email?  If you mean the LBCCC, then you should not ignore that. The LBCCC/LOC/LBC stage, and how to respond can be found in the NEWBIES FAQ Announcement, second post.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • nlcpl
    nlcpl Posts: 15 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Umkomaas said:
    What email?  
    The letter they sent on the 13/09, it's in the first post, they sent that as an email reply.

    I'll be submitting a SAR with PE, 
    NEWBIES FAQ Announcement section makes a reference to the form on their privacy page here: https://www.parkingeye.co.uk/privacy-policy

    Should I email to enforcement@parkingeye.co.uk rather than submitting the form at the bottom? That seems to be very generic.
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