Vueling name change costs!

Looking for some thoughts or help.

I have a booking to fly from Florence to London Gatwick on 3rd Oct and due to illness would like to change one of the 3 passengers names.

When changing a name on the Vueling website, the first page shows that a name change will cost €50/passenger, which I am more than happy to pay. Once I entered the change of name and pressed continue, the cost increases to €298!

On speaking to Vuelings customer services department, they advised that the cost of €50 per person was per person on the booking and not just the person who’s name is changing! If that be the case, then the cost would be €150, as there are 3 passengers, however the customer services representative couldn’t explain why the costs were different and said that the system is correct and that’s your policy. 

This doesn't make any sense to me!


  • Westin
    Westin Forumite Posts: 5,763
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Is it not the €50 name change fee (for one) and the difference in the fare (for one) ?  e.g. if the fare was originally €50 and today the flights are €248 then extra €298 due.  Fare difference would be on both flight sectors as well.
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