Induction hob keeps failing, what are my rights?
My daughter bought a new induction hob last September. It failed in July this year and the supplying retailer replaced it with a new unit after their engineer assessed it. The company extended the original one year warranty by an additional 3 months as a gesture of goodwill. The new unit failed last week. Same engineer diagnosed same fault, again recommended a new hob and double checked the house wiring but confirmed that it was fine and that the problem lay with the induction hob. So, the new (3rd) unit is due to be installed next week and as things stand the warranty will expire in December. Having had 2 hobs fail on her in such a short space of time, my daughter is inevitably worried that it will fail again but this time outwith the warranty period. Does she have any rights under the consumer rights act that might offer her some additional protection?
Thanks in advance (ps: I told her she should have stuck with gas!)
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