Ill Health and Medical Retirement

Hi.

I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

Thanks
Ruudy
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Comments

  • Marcon
    Marcon Posts: 13,713 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Combo Breaker
    ruudy said:
    Hi.

    I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

    I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

    What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

    Thanks
    Ruudy
    Is this a defined benefit scheme? If so, before going any further, the family member needs to check the rules of the pension scheme. Simply having a number of disabilities doesn't mean they would qualify.  If they meet the criteria for ill health retirement as specified in the rules, it should be granted. 

    If it's a defined contribution scheme and they are close to retirement age, then they will be old enough (ie at least 55) to take their pension if they so wish. DC schemes aren't normally enhanced for ill health retirement, whereas DB schemes are.

    It's always possible to dismiss someone on capability grounds; having disabilities doesn't mean the employer must continue to employ them regardless of the fact they can't do the job. Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • Marcon said:
    Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    This.  I am on PHI sick leave and it is frequently confused with retirement; it is NOT the same thing.  I'm still employed and, importantly, my pension contributions are still being paid by my employer.  It is far the better option if available.
  • ruudy
    ruudy Posts: 176 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    edited 5 September 2023 at 12:09PM
    Marcon said:
    ruudy said:
    Hi.

    I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

    I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

    What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

    Thanks
    Ruudy
    Is this a defined benefit scheme? If so, before going any further, the family member needs to check the rules of the pension scheme. Simply having a number of disabilities doesn't mean they would qualify.  If they meet the criteria for ill health retirement as specified in the rules, it should be granted. 

    If it's a defined contribution scheme and they are close to retirement age, then they will be old enough (ie at least 55) to take their pension if they so wish. DC schemes aren't normally enhanced for ill health retirement, whereas DB schemes are.

    It's always possible to dismiss someone on capability grounds; having disabilities doesn't mean the employer must continue to employ them regardless of the fact they can't do the job. Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    Hi There. Thanks for your reply. 

    I'm not sure what sort of scheme they are on but can try and find out. My understanding is that there's some sort of payout over a set number of weeks/months in addition to the pension payments. He is almost 63 and my understanding is that he already receives some sort of pension payments.

    The recommendation to look at ill health retirement was made by his Union rep and the possibility has also been raised by direct management. The Union has asked for him to make enquiries about whether he meets the criteria. I am waiting for details of the companies Ill Health Policy to see how we go about this.

    My biggest concern is always that this doesn't work out and the employer has a stronger case to dismiss him on 12 weeks notice. Is that not the case then? He is currently unable to work based on a number of factors, one of which is pending operation which seems to be taking forever. Even with the operation, I would say it's uncertain that he would be able to work again in his current role. I guess it would be for the employer to decide where/if he could fit into another role, but they have never considered this to date despite repeated requests. Currently going through internal grievance, tribunal etc in relation to discrimination and failure to make adjustments and so on. If they were to dismiss him now for capability without ever considering any adjustments/alternative then my understanding is that he could also add unfair dismissal to his claim. My concern is that this would somehow turn into a 'fair' dismissal if he goes through the IHR assessment and doesn't meet the criteria.

    I'm not too sure about Permanent Health Insurance either. I can ask the question, but it certainly hasn't been mentioned in meetings, or by the Union.
  • Marcon
    Marcon Posts: 13,713 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Combo Breaker
    edited 5 September 2023 at 2:18PM
    ruudy said:
    Marcon said:
    ruudy said:
    Hi.

    I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

    I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

    What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

    Thanks
    Ruudy
    Is this a defined benefit scheme? If so, before going any further, the family member needs to check the rules of the pension scheme. Simply having a number of disabilities doesn't mean they would qualify.  If they meet the criteria for ill health retirement as specified in the rules, it should be granted. 

    If it's a defined contribution scheme and they are close to retirement age, then they will be old enough (ie at least 55) to take their pension if they so wish. DC schemes aren't normally enhanced for ill health retirement, whereas DB schemes are.

    It's always possible to dismiss someone on capability grounds; having disabilities doesn't mean the employer must continue to employ them regardless of the fact they can't do the job. Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    Hi There. Thanks for your reply. 

    I'm not sure what sort of scheme they are on but can try and find out. My understanding is that there's some sort of payout over a set number of weeks/months in addition to the pension payments. He is almost 63 and my understanding is that he already receives some sort of pension payments.


    You need to clarify exactly what he's receiving and the source/basis of the payment(s). If he's already receiving benefits from the pension scheme under discussion, then applying for ill health early retirement using that scheme isn't an option. You can't retire twice, or on a different basis, from the same scheme in respect of the same period of service.

    What you're describing sounds very much as if his pension is already in payment, and the employer also offers permanent heath insurance (PHI), but it's impossible to be certain based on your (understandably) hazy description. 

    ruudy said:
    The recommendation to look at ill health retirement was made by his Union rep and the possibility has also been raised by direct management. The Union has asked for him to make enquiries about whether he meets the criteria. I am waiting for details of the companies Ill Health Policy to see how we go about this.


    The fact both union and employer have suggested this suggests (but doesn't confirm) that he is in some sort of pension scheme which would give him enhanced benefits, but it could just be that neither employer nor union actually understand the full picture, so it's not definitive. I've come across more than one employer who paid a hefty annual premium for PHI but never claimed because they 'forgot' or didn't realise what it was there to do.

    ruudy said:


    My biggest concern is always that this doesn't work out and the employer has a stronger case to dismiss him on 12 weeks notice. Is that not the case then? He is currently unable to work based on a number of factors, one of which is pending operation which seems to be taking forever. Even with the operation, I would say it's uncertain that he would be able to work again in his current role. I guess it would be for the employer to decide where/if he could fit into another role, but they have never considered this to date despite repeated requests. Currently going through internal grievance, tribunal etc in relation to discrimination and failure to make adjustments and so on. If they were to dismiss him now for capability without ever considering any adjustments/alternative then my understanding is that he could also add unfair dismissal to his claim. My concern is that this would somehow turn into a 'fair' dismissal if he goes through the IHR assessment and doesn't meet the criteria.

    I'm not too sure about Permanent Health Insurance either. I can ask the question, but it certainly hasn't been mentioned in meetings, or by the Union.
    If the employer has already suggested it, then there's nothing to stop your family member investigating the possibility and if the deal looks good enough (and they meet the specific criteria), applying for it. The outcome of the application rarely has any bearing on a capability dismissal, but again, without knowing the criteria for a particular pension scheme, it's impossible to give a definitive answer. If the rules say 'unable to work again in any capacity' then it sounds as if he might not qualify; if the rules say 'unable to do their current role' (or something similar), he probably would.

    If the employer does have PHI, then all the above is likely to be a moot point. If he meets the insurer's criteria (thus enabling the employer to claim under the policy and continuing to employ him and pay his salary), and he has not yet reached the maximum age at which PHI benefits will be paid out, that is likely to be a much better option than ill health retirement - but again, he needs to check.

    I cannot stress enough the importance of establishing all the relevant facts in this particular case and in relation to the pension scheme. Taking decisions based on incorrect or incomplete information rarely benefits the employee, yet it happens all too often, especially when someone is in poor health and feels both physically horrible and psychologically vulnerable.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • ruudy
    ruudy Posts: 176 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    edited 5 September 2023 at 3:35PM
    Marcon said:
    ruudy said:
    Marcon said:
    ruudy said:
    Hi.

    I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

    I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

    What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

    Thanks
    Ruudy
    Is this a defined benefit scheme? If so, before going any further, the family member needs to check the rules of the pension scheme. Simply having a number of disabilities doesn't mean they would qualify.  If they meet the criteria for ill health retirement as specified in the rules, it should be granted. 

    If it's a defined contribution scheme and they are close to retirement age, then they will be old enough (ie at least 55) to take their pension if they so wish. DC schemes aren't normally enhanced for ill health retirement, whereas DB schemes are.

    It's always possible to dismiss someone on capability grounds; having disabilities doesn't mean the employer must continue to employ them regardless of the fact they can't do the job. Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    Hi There. Thanks for your reply. 

    I'm not sure what sort of scheme they are on but can try and find out. My understanding is that there's some sort of payout over a set number of weeks/months in addition to the pension payments. He is almost 63 and my understanding is that he already receives some sort of pension payments.


    You need to clarify exactly what he's receiving and the source/basis of the payment(s). If he's already receiving benefits from the pension scheme under discussion, then applying for ill health early retirement using that scheme isn't an option. You can't retire twice, or on a different basis, from the same scheme in respect of the same period of service.

    What you're describing sounds very much as if his pension is already in payment, and the employer also offers permanent heath insurance (PHI), but it's impossible to be certain based on your (understandably) hazy description. 

    ruudy said:
    The recommendation to look at ill health retirement was made by his Union rep and the possibility has also been raised by direct management. The Union has asked for him to make enquiries about whether he meets the criteria. I am waiting for details of the companies Ill Health Policy to see how we go about this.


    The fact both union and employer have suggested this suggests (but doesn't confirm) that he is in some sort of pension scheme which would give him enhanced benefits, but it could just be that neither employer nor union actually understand the full picture, so it's not definitive. I've come across more than one employer who paid a hefty annual premium for PHI but never claimed because they 'forgot' or didn't realise what it was there to do.

    ruudy said:


    My biggest concern is always that this doesn't work out and the employer has a stronger case to dismiss him on 12 weeks notice. Is that not the case then? He is currently unable to work based on a number of factors, one of which is pending operation which seems to be taking forever. Even with the operation, I would say it's uncertain that he would be able to work again in his current role. I guess it would be for the employer to decide where/if he could fit into another role, but they have never considered this to date despite repeated requests. Currently going through internal grievance, tribunal etc in relation to discrimination and failure to make adjustments and so on. If they were to dismiss him now for capability without ever considering any adjustments/alternative then my understanding is that he could also add unfair dismissal to his claim. My concern is that this would somehow turn into a 'fair' dismissal if he goes through the IHR assessment and doesn't meet the criteria.

    I'm not too sure about Permanent Health Insurance either. I can ask the question, but it certainly hasn't been mentioned in meetings, or by the Union.
    If the employer has already suggested it, then there's nothing to stop your family member investigating the possibility and if the deal looks good enough (and they meet the specific criteria), applying for it. The outcome of the application rarely has any bearing on a capability dismissal, but again, without knowing the criteria for a particular pension scheme, it's impossible to give a definitive answer. If the rules say 'unable to work again in any capacity' then it sounds as if he might not qualify; if the rules say 'unable to do their current role' (or something similar), he probably would.

    If the employer does have PHI, then all the above is likely to be a moot point. If he meets the insurer's criteria (thus enabling the employer to claim under the policy and continuing to employ him and pay his salary), and he has not yet reached the maximum age at which PHI benefits will be paid out, that is likely to be a much better option than ill health retirement - but again, he needs to check.

    I cannot stress enough the importance of establishing all the relevant facts in this particular case and in relation to the pension scheme. Taking decisions based on incorrect or incomplete information rarely benefits the employee, yet it happens all too often, especially when someone is in poor health and feels both physically horrible and psychologically vulnerable.
    Hi Marcon,

    Thanks for your very detailed responses.

    Yes, it's very difficult because he's in such a mess that he doesn't seem to know the answers to anything himself. The only thing I can tell you if it help is that the employer is the Royal Mail.

    I will do my best to find out these details. Is there any organisations you recommend I set him up to speak to in order to work out the answers to a lot of these things? I tried a lot of the Royal Mail numbers and they all seem to go to automated answering services. All seems very closed off.

    Thanks Again

    Ruudy

    Edit - a quick google of PHI and this company would suggest they don't offer it.
    Also, looking back at his messages, I think the payment he may have received is a tax-free percentage of his pension after the age of 55.


  • Don't ask Google, ask Human Resources for details of his terms and conditions relevant to illness.  You could draft an email for your family member to send.
  • ruudy
    ruudy Posts: 176 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    edited 5 September 2023 at 5:15PM
    Don't ask Google, ask Human Resources for details of his terms and conditions relevant to illness.  You could draft an email for your family member to send.
    I did. I ran into various automated systems. I tried most of the menus and the one guy I got through to said they they don't have an Ill health policy. Apparently the policy is "ask your manager to make a referal"
  • Marcon
    Marcon Posts: 13,713 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Combo Breaker
    ruudy said:
    Marcon said:
    ruudy said:
    Marcon said:
    ruudy said:
    Hi.

    I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

    I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

    What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

    Thanks
    Ruudy
    Is this a defined benefit scheme? If so, before going any further, the family member needs to check the rules of the pension scheme. Simply having a number of disabilities doesn't mean they would qualify.  If they meet the criteria for ill health retirement as specified in the rules, it should be granted. 

    If it's a defined contribution scheme and they are close to retirement age, then they will be old enough (ie at least 55) to take their pension if they so wish. DC schemes aren't normally enhanced for ill health retirement, whereas DB schemes are.

    It's always possible to dismiss someone on capability grounds; having disabilities doesn't mean the employer must continue to employ them regardless of the fact they can't do the job. Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    Hi There. Thanks for your reply. 

    I'm not sure what sort of scheme they are on but can try and find out. My understanding is that there's some sort of payout over a set number of weeks/months in addition to the pension payments. He is almost 63 and my understanding is that he already receives some sort of pension payments.


    You need to clarify exactly what he's receiving and the source/basis of the payment(s). If he's already receiving benefits from the pension scheme under discussion, then applying for ill health early retirement using that scheme isn't an option. You can't retire twice, or on a different basis, from the same scheme in respect of the same period of service.

    What you're describing sounds very much as if his pension is already in payment, and the employer also offers permanent heath insurance (PHI), but it's impossible to be certain based on your (understandably) hazy description. 

    ruudy said:
    The recommendation to look at ill health retirement was made by his Union rep and the possibility has also been raised by direct management. The Union has asked for him to make enquiries about whether he meets the criteria. I am waiting for details of the companies Ill Health Policy to see how we go about this.


    The fact both union and employer have suggested this suggests (but doesn't confirm) that he is in some sort of pension scheme which would give him enhanced benefits, but it could just be that neither employer nor union actually understand the full picture, so it's not definitive. I've come across more than one employer who paid a hefty annual premium for PHI but never claimed because they 'forgot' or didn't realise what it was there to do.

    ruudy said:


    My biggest concern is always that this doesn't work out and the employer has a stronger case to dismiss him on 12 weeks notice. Is that not the case then? He is currently unable to work based on a number of factors, one of which is pending operation which seems to be taking forever. Even with the operation, I would say it's uncertain that he would be able to work again in his current role. I guess it would be for the employer to decide where/if he could fit into another role, but they have never considered this to date despite repeated requests. Currently going through internal grievance, tribunal etc in relation to discrimination and failure to make adjustments and so on. If they were to dismiss him now for capability without ever considering any adjustments/alternative then my understanding is that he could also add unfair dismissal to his claim. My concern is that this would somehow turn into a 'fair' dismissal if he goes through the IHR assessment and doesn't meet the criteria.

    I'm not too sure about Permanent Health Insurance either. I can ask the question, but it certainly hasn't been mentioned in meetings, or by the Union.
    If the employer has already suggested it, then there's nothing to stop your family member investigating the possibility and if the deal looks good enough (and they meet the specific criteria), applying for it. The outcome of the application rarely has any bearing on a capability dismissal, but again, without knowing the criteria for a particular pension scheme, it's impossible to give a definitive answer. If the rules say 'unable to work again in any capacity' then it sounds as if he might not qualify; if the rules say 'unable to do their current role' (or something similar), he probably would.

    If the employer does have PHI, then all the above is likely to be a moot point. If he meets the insurer's criteria (thus enabling the employer to claim under the policy and continuing to employ him and pay his salary), and he has not yet reached the maximum age at which PHI benefits will be paid out, that is likely to be a much better option than ill health retirement - but again, he needs to check.

    I cannot stress enough the importance of establishing all the relevant facts in this particular case and in relation to the pension scheme. Taking decisions based on incorrect or incomplete information rarely benefits the employee, yet it happens all too often, especially when someone is in poor health and feels both physically horrible and psychologically vulnerable.
    Hi Marcon,

    Thanks for your very detailed responses.

    Yes, it's very difficult because he's in such a mess that he doesn't seem to know the answers to anything himself. The only thing I can tell you if it help is that the employer is the Royal Mail.

    I will do my best to find out these details. Is there any organisations you recommend I set him up to speak to in order to work out the answers to a lot of these things? I tried a lot of the Royal Mail numbers and they all seem to go to automated answering services. All seems very closed off.

    Thanks Again

    Ruudy

    Edit - a quick google of PHI and this company would suggest they don't offer it.
    Also, looking back at his messages, I think the payment he may have received is a tax-free percentage of his pension after the age of 55.


    Yes: https://www.moneyhelper.org.uk/en/pensions-and-retirement/pension-problems

    He'll get free, impartial and expert help and given the size of Royal Mail's pension arrangements, it's highly likely someone at MoneyHelper will be familiar with the scheme(s) in question.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • ruudy
    ruudy Posts: 176 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Marcon said:
    ruudy said:
    Marcon said:
    ruudy said:
    Marcon said:
    ruudy said:
    Hi.

    I'm hoping somebody can give me some General advice on this subject. It seems to be quite difficult to get information.

    I'm waiting on receiving policy docs about IHR from the company in question as a family member is considering applying for this due to a number of disabilities (just a few years out from standard retirement).

    What we are keen to understand in the meantime is - If said family member makes a request to be considered for this and the request is refused, does that put them in a weaker position? ie. potential for being fairly dismissed for their disabilities given that they are currently unable to work at this time?

    Thanks
    Ruudy
    Is this a defined benefit scheme? If so, before going any further, the family member needs to check the rules of the pension scheme. Simply having a number of disabilities doesn't mean they would qualify.  If they meet the criteria for ill health retirement as specified in the rules, it should be granted. 

    If it's a defined contribution scheme and they are close to retirement age, then they will be old enough (ie at least 55) to take their pension if they so wish. DC schemes aren't normally enhanced for ill health retirement, whereas DB schemes are.

    It's always possible to dismiss someone on capability grounds; having disabilities doesn't mean the employer must continue to employ them regardless of the fact they can't do the job. Have they checked if they have permanent health insurance (aka salary replacement - nothing to with private medical cover) through the employer?
    Hi There. Thanks for your reply. 

    I'm not sure what sort of scheme they are on but can try and find out. My understanding is that there's some sort of payout over a set number of weeks/months in addition to the pension payments. He is almost 63 and my understanding is that he already receives some sort of pension payments.


    You need to clarify exactly what he's receiving and the source/basis of the payment(s). If he's already receiving benefits from the pension scheme under discussion, then applying for ill health early retirement using that scheme isn't an option. You can't retire twice, or on a different basis, from the same scheme in respect of the same period of service.

    What you're describing sounds very much as if his pension is already in payment, and the employer also offers permanent heath insurance (PHI), but it's impossible to be certain based on your (understandably) hazy description. 

    ruudy said:
    The recommendation to look at ill health retirement was made by his Union rep and the possibility has also been raised by direct management. The Union has asked for him to make enquiries about whether he meets the criteria. I am waiting for details of the companies Ill Health Policy to see how we go about this.


    The fact both union and employer have suggested this suggests (but doesn't confirm) that he is in some sort of pension scheme which would give him enhanced benefits, but it could just be that neither employer nor union actually understand the full picture, so it's not definitive. I've come across more than one employer who paid a hefty annual premium for PHI but never claimed because they 'forgot' or didn't realise what it was there to do.

    ruudy said:


    My biggest concern is always that this doesn't work out and the employer has a stronger case to dismiss him on 12 weeks notice. Is that not the case then? He is currently unable to work based on a number of factors, one of which is pending operation which seems to be taking forever. Even with the operation, I would say it's uncertain that he would be able to work again in his current role. I guess it would be for the employer to decide where/if he could fit into another role, but they have never considered this to date despite repeated requests. Currently going through internal grievance, tribunal etc in relation to discrimination and failure to make adjustments and so on. If they were to dismiss him now for capability without ever considering any adjustments/alternative then my understanding is that he could also add unfair dismissal to his claim. My concern is that this would somehow turn into a 'fair' dismissal if he goes through the IHR assessment and doesn't meet the criteria.

    I'm not too sure about Permanent Health Insurance either. I can ask the question, but it certainly hasn't been mentioned in meetings, or by the Union.
    If the employer has already suggested it, then there's nothing to stop your family member investigating the possibility and if the deal looks good enough (and they meet the specific criteria), applying for it. The outcome of the application rarely has any bearing on a capability dismissal, but again, without knowing the criteria for a particular pension scheme, it's impossible to give a definitive answer. If the rules say 'unable to work again in any capacity' then it sounds as if he might not qualify; if the rules say 'unable to do their current role' (or something similar), he probably would.

    If the employer does have PHI, then all the above is likely to be a moot point. If he meets the insurer's criteria (thus enabling the employer to claim under the policy and continuing to employ him and pay his salary), and he has not yet reached the maximum age at which PHI benefits will be paid out, that is likely to be a much better option than ill health retirement - but again, he needs to check.

    I cannot stress enough the importance of establishing all the relevant facts in this particular case and in relation to the pension scheme. Taking decisions based on incorrect or incomplete information rarely benefits the employee, yet it happens all too often, especially when someone is in poor health and feels both physically horrible and psychologically vulnerable.
    Hi Marcon,

    Thanks for your very detailed responses.

    Yes, it's very difficult because he's in such a mess that he doesn't seem to know the answers to anything himself. The only thing I can tell you if it help is that the employer is the Royal Mail.

    I will do my best to find out these details. Is there any organisations you recommend I set him up to speak to in order to work out the answers to a lot of these things? I tried a lot of the Royal Mail numbers and they all seem to go to automated answering services. All seems very closed off.

    Thanks Again

    Ruudy

    Edit - a quick google of PHI and this company would suggest they don't offer it.
    Also, looking back at his messages, I think the payment he may have received is a tax-free percentage of his pension after the age of 55.


    Yes: https://www.moneyhelper.org.uk/en/pensions-and-retirement/pension-problems

    He'll get free, impartial and expert help and given the size of Royal Mail's pension arrangements, it's highly likely someone at MoneyHelper will be familiar with the scheme(s) in question.
    Thank You. That should hopefully be very useful and yes if they are familiar with it then that should be a massive help.

    I'm trying to find ways of getting in touch with someone at HR regarding the other queries you raised, but they certainly aren't set up to be easy to contact. However, there is a forum and I was able to find an old ill health document from 2009. There doesn't appear to be any mentions of PHI or salary replacement on the forum, but I will continue to seek answers on that one if I can somehow manage to find a way to get through to HR.

    The 2009 Ill Health doc says:

    DEFINITIONS OF ILL HEALTH RETIREMENT

     

    4.1        “Retirement on ill health grounds with immediate pension” means the cessation of employment as a result of serious physical or mental ill health (not simply a decline in energy or ability) such that, in the opinion of Royal Mail Group or associated employer the member is permanently incapable of:

     

    a)            carrying out his current duties;

     

    b)     carrying out such other duties for the employer as the employer might reasonably expect the member to perform; and

     

    c)     engaging in employment with any other employer of a type which, in the opinion of his present employer, would be reasonable and appropriate for the member.

     

    4.2   “Retirement on ill health grounds with lump sum payment” means the cessation of employment as a result of serious physical or mental ill health (not simply a decline in energy or ability) such that, in the opinion of Royal Mail Group or associated employer, the employee is, for the foreseeable future, incapable of:

     

            a)            carrying out his current duties;

     

            b)            carrying out such other duties for the employer as the employer might reasonably expect the member to perform.

  • Marcon
    Marcon Posts: 13,713 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Combo Breaker
    edited 5 September 2023 at 7:51PM
    ruudy said:

    Thank You. That should hopefully be very useful and yes if they are familiar with it then that should be a massive help.

    I'm trying to find ways of getting in touch with someone at HR regarding the other queries you raised, but they certainly aren't set up to be easy to contact. However, there is a forum and I was able to find an old ill health document from 2009. There doesn't appear to be any mentions of PHI or salary replacement on the forum, but I will continue to seek answers on that one if I can somehow manage to find a way to get through to HR.

    The 2009 Ill Health doc says:

    DEFINITIONS OF ILL HEALTH RETIREMENT

     

    4.1        “Retirement on ill health grounds with immediate pension” means the cessation of employment as a result of serious physical or mental ill health (not simply a decline in energy or ability) such that, in the opinion of Royal Mail Group or associated employer the member is permanently incapable of:

     

    a)            carrying out his current duties;

     

    b)     carrying out such other duties for the employer as the employer might reasonably expect the member to perform; and

     

    c)     engaging in employment with any other employer of a type which, in the opinion of his present employer, would be reasonable and appropriate for the member.

     

    4.2   “Retirement on ill health grounds with lump sum payment” means the cessation of employment as a result of serious physical or mental ill health (not simply a decline in energy or ability) such that, in the opinion of Royal Mail Group or associated employer, the employee is, for the foreseeable future, incapable of:

     

            a)            carrying out his current duties;

     

            b)            carrying out such other duties for the employer as the employer might reasonably expect the member to perform.

    It would be worth his while showing his doctor the above definitions and seeing what medical evidence the doctor might be prepared to give if asked to support an ill health application. That assumes he hasn't as yet started to draw his pension benefits - that needs to be clarified before going any further.

    Does he have any paperwork from previous years indicating what he's being paid and why?
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
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