N. S. & I. Can't stop cookies banner popping up

db3745

Looking to check out and open new 6.2% fixed account. Our savings are largely in wife's name with her extra tax-free allowance, but she leaves the operation to me. Whatever I try and do on the site I get hit with this cookies banner. Whether I edit to accept some, reject all or accept all, I keep being brought back to this annoying banner - it was annoying to start with; now it's well beyond that.

It doesn't seem to matter which area I go to; I can click the premium bond checker, go to savings options, before I can see or do anything meaningful I'm stopped by this banner, which pops up. 

I've "searched" the forum, as I can't be alone but nothing shows up. Help!

Rheumatoid

doesn't do it for me on win 11 using either edge or chrome. dismiss pop up and its gone. do you have some kind of cookie blocker?

badmemory

The only way I can use NS&I (apart from the bond checker site) is to use a browser with no security.  Even trying to remove the site security using my usual browser does not work.  But I don't get a cookies banner.  thankfully.

handful

This is driving me nuts as well! Every new page brings a cookie pop-up and I can't find a way of stopping it! I generally use Firefox, must try some different browsers!

db3745

Thanks everyone. With perseverence I managed to get to the right page in between pop-ups. I do have the free Adblock but haven't had the typical " ...we see you're using an ad-blocker." message on this site. I've found N. S. & I. a nightmare for years in lots of ways as regards using online services. No way would I have an account which required any frequent logging-in and/or dialogue . They wouldn't get away with their user-unfriendly set-up if they were a private institution.

km1500

check if it happens with eg Chrome and Edge

Rudyson

I've just signed up using Firefox, and had no problem, just the one cookie page as usual

ToneP

This happens to me on multiple sites not just NS&I and using several browsers. It's basically lazy coding coupled with the fact that they want you to get so cheesed off you end up accept these cookies anyway.

Swipe

Not accepting cookies when logging into the NS&I site is a sure way to get your device count maxed and locked out.

cageyrmse

In case anyone is still having this problem....

I found that selecting 'reject all' or 'accept all' on the cookie banner meant that I'd keep seeing the banner on subsequent screens. If I selected 'edit cookies' followed by 'save my preferences' then the banner stopped appearing. So simple but it took me a while to realise!

If you later clear your cookies in the browser or use something like CCleaner to remove cookies, you will have to repeat this step. Alternatively, tell the browser/CCleaner not to delete nsandi.com cookies.

(I'm using Firefox on Windows 10 and 11.)

Rudyson

cageyrmse said:

In case anyone is still having this problem....

I found that selecting 'reject all' or 'accept all' on the cookie banner meant that I'd keep seeing the banner on subsequent screens. If I selected 'edit cookies' followed by 'save my preferences' then the banner stopped appearing. So simple but it took me a while to realise!

If you later clear your cookies in the browser or use something like CCleaner to remove cookies, you will have to repeat this step. Alternatively, tell the browser/CCleaner not to delete nsandi.com cookies.

(I'm using Firefox on Windows 10 and 11.)

Thanks for that, I was indeed having that problem.