N. S. & I. Can't stop cookies banner popping up

db3745 Forumite Posts: 442
Part of the Furniture 100 Posts
Looking to check out and open new 6.2% fixed account. Our savings are largely in wife's name with her extra tax-free allowance, but she leaves the operation to me. Whatever I try and do on the site I get hit with this cookies banner. Whether I edit to accept some, reject all or accept all, I keep being brought back to this annoying banner - it was annoying to start with; now it's well beyond that.

It doesn't seem to matter which area I go to; I can click the premium bond checker, go to savings options, before I can see or do anything meaningful I'm stopped by this banner, which pops up. 

I've "searched" the forum, as I can't be alone but nothing shows up. Help!


  • Rheumatoid
    Rheumatoid Forumite Posts: 829
    Part of the Furniture 500 Posts Photogenic Name Dropper
    doesn't do it for me on win 11 using either edge or chrome. dismiss pop up and its gone. do you have some kind of cookie blocker?
    16 Panel (250W JASolar) 4kWp, facing 170 degrees, 40 degree slope, Solis Inverter. Installed 29/9/2015 - £4700 (Norfolk Solar Together Scheme); 9.6kWh US2000C Pylontech batteries + Solis Inverter installed 12/4/2022 Year target (PVGIS-CMSAF) = 3880kWh - Installer estimate 3452 kWh:Average over 6 years = 4400 :j
  • badmemory
    badmemory Forumite Posts: 6,806
    Seventh Anniversary 1,000 Posts Name Dropper
    The only way I can use NS&I (apart from the bond checker site) is to use a browser with no security.  Even trying to remove the site security using my usual browser does not work.  But I don't get a cookies banner.  thankfully.
  • handful
    handful Forumite Posts: 435
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    This is driving me nuts as well! Every new page brings a cookie pop-up and I can't find a way of stopping it! I generally use Firefox, must try some different browsers!
  • db3745
    db3745 Forumite Posts: 442
    Part of the Furniture 100 Posts
    Thanks everyone. With perseverence I managed to get to the right page in between pop-ups. I do have the free Adblock but haven't had the typical " ...we see you're using an ad-blocker." message on this site. I've found N. S. & I. a nightmare for years in lots of ways as regards using online services. No way would I have an account which required any frequent logging-in and/or dialogue . They wouldn't get away with their user-unfriendly set-up if they were a private institution.

  • km1500
    km1500 Forumite Posts: 1,713
    1,000 Posts First Anniversary Name Dropper
    check if it happens with eg Chrome and Edge
  • Rudyson
    Rudyson Forumite Posts: 263
    Part of the Furniture 100 Posts Name Dropper
    I've just signed up using Firefox, and had no problem, just the one cookie page as usual
  • ToneP
    ToneP Forumite Posts: 17
    Sixth Anniversary 10 Posts
    This happens to me on multiple sites not just NS&I and using several browsers. It's basically lazy coding coupled with the fact that they want you to get so cheesed off you end up accept these cookies anyway.
  • Swipe
    Swipe Forumite Posts: 4,643
    Part of the Furniture 1,000 Posts Name Dropper
    Not accepting cookies when logging into the NS&I site is a sure way to get your device count maxed and locked out.
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