Air Traffic Control Failure - Rights?

Grumpy_chap

sheramber said:

Several papers and the BBC have covered the story but all confirm that no compensation is due.

Accommodation and alternative flights  or, if no suitsble alternative  flight ,  a refund and reasonable alternative travel costs (  ferry, train etc) to get home  can be claimed.

I'd agree that nothing further is due from the airline.
This event is actually quite harsh on the airlines as they are as much victims as the travelling public.

However, the OP appears to have been declined recovery of any losses via their travel insurance also. 
I think that is worth reading the small print of the policy and challenging if there is any opening to push against.
If events such as this are not covered under travel insurance, it makes you wonder what the insurance is really for, and it might well be something we see taken up by the media in a short while.  Maybe the Watchdog type programmes.

sheramber

Insurance companies will tell it is cover for  what is stated and not excluded, in the policy terms.

Would anybody have considered  a event caused by 'human error' of  significance, before this happened?