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Compensation exchange rate
Neilozuk
Posts: 11 Forumite
Hi
I was on a 28hr Qantas flight delay in February. After many months trying to get compensation I finally got payment last week.
I was on a 28hr Qantas flight delay in February. After many months trying to get compensation I finally got payment last week.
However I only got £470 instead of £520. Qantas says it calculated it on the day of the delay rather than todays exchange rate.
Can they do that? I’ve lost £50!
Neil
Neil
0
Comments
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Yes, the compo related to that day so the rate that day is used, perfectly reasonable. You wouldnt be giving them £50 back had the conversion worked the other way
To be pedantic, you havent lost anything, as this is compo and not a rebate for out of pocket expenses.0 -
Ok. But the pain is the months of them messing me about while watching the exchange rate drop each week.0
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I don't believe they're entitled to adjust the compensation according to exchange rates, assuming you claimed under the UK261 regulations, which clearly specify a fixed compensation tariff denominated in sterling - the exchange rate between GBP and AUD is irrelevant....1
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