Defective Barcode on Ryanair Boarding Pass

Piratepete_2

I've just downloaded (pdf) and printed my boarding passes. The barcode comprises 13 dotted vertical lines, which is not how a barcode should look like.See attached.

I have also got the app on my phone which has a QR code on the pass. This looks ok but I would like the additional security of paper passes.

Any ideas?

SiliconChip

Have you tried scanning the printed code with your phone's camera to see if it gets recognised as a barcode/QRcode? Perhaps Ryanair are changing the way they formulate the code on hard copies as a fraud prevention measure.

Piratepete_2

Nope. Doesn't scan. Seems to be no way to contact Ryanair either. Neither their Chat or Facebook pages function!

la531983

Ask them on Twitter. They are always replying to stuff. 

Piratepete_2

Hi

I've since found that I can download and print passes with the correct barcode on my Google mobile. So the problem is an issue with my desktop. Never had a problem before this and no inclination to investigate further!

Cheers!

[Deleted User]

Is that Microsoft Edge?

Westin

Piratepete_2 said:

I've just downloaded (pdf) and printed my boarding passes. The barcode comprises 13 dotted vertical lines, which is not how a barcode should look like.See attached.

I have also got the app on my phone which has a QR code on the pass. This looks ok but I would like the additional security of paper passes.

Any ideas?

Clean your printer head and reprint?

la531983

Westin said:

Piratepete_2 said:

I've just downloaded (pdf) and printed my boarding passes. The barcode comprises 13 dotted vertical lines, which is not how a barcode should look like.See attached.

I have also got the app on my phone which has a QR code on the pass. This looks ok but I would like the additional security of paper passes.

Any ideas?

Clean your printer head and reprint?

Erm, they "printed" to PDF, not paper 😂

bagand96

Piratepete_2 said:

Hi

I've since found that I can download and print passes with the correct barcode on my Google mobile. So the problem is an issue with my desktop. Never had a problem before this and no inclination to investigate further!

Cheers!

It's likely the program that you're opening the .PDF with. Try a different one in future (although I know you've solved it now)