Yorkshire Water

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wild666
wild666 Posts: 2,117 Forumite
First Post Name Dropper First Anniversary Combo Breaker
I have a water meter and last November they asked me to submit a reading as they hadn't had one for nearly three years. 
I gave them the reading over the phone and the monthly bill went up from £5 per month, I had £65 credit, to £15 per month. I have being trying to login to my account online and whichever browser I use it just keeps trying to log in continuously without any success. I went onto my phone to give a reading but it just says to go online to give a reading.   
I've tried numerous browsers, waterfox, firefox, brave, edge and others but it just keeps trying to log in with no success,  I read somewhere that it needs flash installing to use the Yorkshire water site. 
Someone please tell me what money is

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  • Rodders53
    Rodders53 Posts: 2,152 Forumite
    First Anniversary Name Dropper Photogenic First Post
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    Turn off adblockers, accept all cookies and try again?
    Clear any cookies for that website and associated sites?
    Try going Private/Incognito to see if you can get in that way?

    If all else fails, call them / ask for a callback via their 'Pay my bill' contact page numbers and do it that way.
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