Yorkshire Water

wild666
wild666 Posts: 2,181 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I have a water meter and last November they asked me to submit a reading as they hadn't had one for nearly three years. 
I gave them the reading over the phone and the monthly bill went up from £5 per month, I had £65 credit, to £15 per month. I have being trying to login to my account online and whichever browser I use it just keeps trying to log in continuously without any success. I went onto my phone to give a reading but it just says to go online to give a reading.   
I've tried numerous browsers, waterfox, firefox, brave, edge and others but it just keeps trying to log in with no success,  I read somewhere that it needs flash installing to use the Yorkshire water site. 
Someone please tell me what money is

Comments

  • Rodders53
    Rodders53 Posts: 2,600 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Turn off adblockers, accept all cookies and try again?
    Clear any cookies for that website and associated sites?
    Try going Private/Incognito to see if you can get in that way?

    If all else fails, call them / ask for a callback via their 'Pay my bill' contact page numbers and do it that way.
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