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EDF and smart meters

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  • MACKEM99
    MACKEM99 Posts: 1,067 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    Your contract is with EDF if they contract out job then they should sort any problems.
  • MattMattMattUK
    MattMattMattUK Posts: 11,235 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    MACKEM99 said:
    Your contract is with EDF if they contract out job then they should sort any problems.
    They will sort the issue, the customer gets a £30 credit applied to their bill for a missed appointment and the appointment will be re-booked. 
  • la531983
    la531983 Posts: 3,123 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 22 August 2023 at 1:10PM
    MACKEM99 said:
    Your contract is with EDF if they contract out job then they should sort any problems.
    They will sort the issue, the customer gets a £30 credit applied to their bill for a missed appointment and the appointment will be re-booked. 
    I suspect the OP is after more than this, i.e the cost of losing half a days pay. Suspect he will be peeing in the wind in getting them to pay for this.
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