My purchase offer was accepted but estate agents proceeded with another offer without telling me.

babyblade41

@RonsDaughter, it's good to get things off your chest and having a good vent helps enormously.  It absolutely sucks this happened but experience is a great thing and you will definitely be in the driving seat next time.

Karma is a great thing & maybe the sale will fall through & they come back to you & then you will have found something far superior (I'm a great believer of things happen for a reason) 

My last sale was the one that ended a day before exchange which made the chain fall apart, in hindsight  I'm glad it happened as we are now in a much better position and our purchase then would have been wrong moving forward 

RonsDaughter

GDB2222 said:

RonsDaughter said:

Mstty said:

RonsDaughter said:

Mstty said:

RonsDaughter said:

Ksw3 said:

I'd try and found out when they knew your offer had not been accepted, I would be quite put out if I had handed over my personal data (passports etc) and had a credit check when the agents had no legitimate interest in collecting or processing that data. 

I however imagine thay it was just a royal f up and only came to light recently. 

Hi, I don't know when the other offer was accepted, but the MoS was sent on the same day the EA arranged the date for my survey which was done 3 days later.

Was it a survey or just a desktop valuation? 

I take it no one went inside the property?

How.much is that going to cost you?

Hi, the survey was done inside the property, photos of inside supplied (different to those available on the Estate Agents advert). Survey dated and sent to FA on July date when owner says she was away from home for a few days that week and didn't let anyone in. The Estate Agent said they did not give the keys to the surveyor...   

Thanks that paints a very different now. An actual booked survey through the EA I presume.

Yep hang em out to dry

I'm about to send the letter! But once I've done that, it's up to the powers-that-be to determine the rest. I hope I'll be reimbursed, but the main thing is to get the situation investigated by the correct authority. Thanks!

You are writing to the estate agent, not the ombudsman?

Yes, I understand that I have to make an in-house complaint first. If I'm wrong please tell me!!!!