ZZPS + ECP

GrannyKate

From ICO Guidance for organisations receiving SAR

How should we supply information to the requester?

An individual is entitled to a copy of their personal data and to other supplementary information (which largely corresponds with the information that you should provide in a privacy notice). If an individual makes a request electronically, you should provide the information in a commonly used electronic format, unless the individual requests otherwise.

When deciding what format to use, you should consider both the circumstances of the particular request and whether the individual has the ability to access the data you provide in that format. It is good practice to establish the individual’s preferred format prior to fulfilling their request. Alternatives can also include allowing the individual to access their data remotely and download a copy in an appropriate format.

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The question about 500 pages is presumably hypothetical as it seems improbable in a parking case.  Generally such a request would be for discussion and might result in a refusal as 'manifestly unfounded or excessive'. The ICO has detailed guidance on this on the webpage.  In another life I have provided hard copies in excess of 500 pages in response to a SAR but it was subject to negotiation with the requestor on format etc. 

Coupon-mad

It would be rather strange not to want an email version, given that email photos makes court defence evidence so much easier later.

Have you got them to erase the old address?