Eon Next fixed tariffs come with smart meters (Aug 2023)

[Deleted User]

Jyana said:

newpuppy said:

Dolor said:

You will find that if the supplier is unable to fit a smart meter then the consumer will usually be allowed to stay on the smart meter tariff 

Yes, that's what's been happening to me in previous years with Eon, because of having solar panels.  I've seen this in a recent online article:

"there have been some technical issues ... Some of the issues were connected to households that have smart meters and solar panels fitted together ... still some energy providers that haven’t set up their systems to read the energy generated and exported by solar panels and other renewable installations. One such example is E.On"

That's some very elective editing of detail from the original. The (start of the) original is:

"Smart meters are equipped to show the exact and real-time consumption of electricity so that the consumer is aware of their solar energy usage and can act on reducing it. However, there have been some technical issues connected to smart meter devices which made the government push back the rollout deadline.

Some of the issues were connected to households that have smart meters and solar panels fitted together. If you’re considering solar panels for your home, this is a good time because on the bright side, with the introduction of the second generation smart meters (SMETS 2) most of the smart meter flaws were resolved."

So the first clip you pulled is clearly talking about the past, and the second one you mentioned is taken completely out of context and actually means the opposite of what you seem to be applying once the rest of the paragraph is included - i.e. again, this isn't a current issue and is now fine with the latest technology.

Then six or seven paragraphs down the page, we come to the rest of your quote:

"However, there are still some energy providers that haven’t set up their systems to read the energy generated and exported by solar panels and other renewable installations. One such example is E.On. On the other hand, some of the energy providers that do have smart meters compatible with solar panels include EDF Energy, British Gas, First Utility, Ovo Energy, Utilita, Bulb, and Octopus."

And again, once read in full it's obviously a non-starter as the solution is right in front of you in black and white. 

Source

The key words are that with SMETS2 meters most of the smart meter issues have been resolved. SMETS2 meters have been deployed now for over 4 years. If there is an issue with a legacy smart meter, the supplier should replace it with a SMETS2.

nobodyislistening2me

Eon Next kept pestering me to have a smart meter. When I finally gave in, they did not turn up on the agreed date to install it. When they asked me fix another date, I said I had now changed my mind and really did not want one! Earlier this year, it all kicked off again with constant reminders that my existing meter was in need of replacement. Again, I gave in to the pressure but am sorry I did. It turned out that my smart meter is not that ‘smart’, as it was giving two identical ‘night’ readings and no ‘day’. After an exchange of emails, this was supposedly rectified, only for me to now be charged at the day rate for my night usage and vice versa. After another lengthy exchange of emails, they had to go back to the date my ‘smart’ meter was installed and reverse all the readings and amend my latest bill.
i would advise anyone who can to hold out until and if smart meters become mandatory, if my experience is anything to go by.