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Check out inventory pictures Vs description

FlaatusGoat
FlaatusGoat Posts: 304 Forumite
100 Posts Second Anniversary Name Dropper
edited 5 August 2023 at 11:08AM in House buying, renting & selling
Getting some stick on the condition of the front and rear gardens. If push comes to shove would the pictures carry more weight than the inventory clerks description? It's incredibly subjective I.E weeds and hedges need trimming in the description but the photos themselves show very little difference from the check in and check out condition. I also have my own pictures of course.

Obviously the EA has a £400 estimate that they're throwing at me for their mate to cut a couple of leaves but since they're 'nice' they're offering me the keys to come back and do the work for them!
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Comments

  • lookstraightahead
    lookstraightahead Posts: 5,558 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 5 August 2023 at 2:30PM
    If it goes through the TDS or equivalent then surely they will only have the pictures to look at. Are you happy that you're being fair and leaving it in as good a condition? When we left our rental we paid a gardener to come in and ensure it is as was as much as possible. 
  • ThisIsWeird
    ThisIsWeird Posts: 7,935 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Can we see the B's and A's?! :smile:
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 5 August 2023 at 6:58PM
    Is there weeds in the original pictures? You are adopting a skeptical tone but not many landlords would let you back in to make good.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    weeds can grow in days, holds no weight
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Getting some stick on the condition of the front and rear gardens. If push comes to shove would the pictures carry more weight than the inventory clerks description? It's incredibly subjective I.E weeds and hedges need trimming in the description but the photos themselves show very little difference from the check in and check out condition. I also have my own pictures of course.

    Obviously the EA has a £400 estimate that they're throwing at me for their mate to cut a couple of leaves but since they're 'nice' they're offering me the keys to come back and do the work for them!

    If you are confident that you've left the gardens in more or less the same condition that they were in at the start of the tenancy don't accept any deductions from your deposit for gardening, use the deposit scheme's arbitration service if necessary.  On the other hand, if you think you might not have left the garden in the same condition, take the letting agent up on the offer to go and sort the garden out yourself.
  • Of course if you are having weather like we have had (sunshine and showers constantly) gardens are growing at an astonishing rate including weeds.

    If you do go back take lots of pictures after but it sounds like you just need to go to the arbitration service.
  • robatwork
    robatwork Posts: 7,268 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I had a landlord play silly buggers once when I left a rental, albeit many years ago - which was incredibly annoying as I cleaned pedantically and the place was immaculate. Some nonsense about needing a carpet clean (already done) and missing cutlery (lies).

    Just play hardball - tell them you don't accept ANY deduction to the deposit and you look forward to discussing with the TDS and court if required and showing your picture evidence. I got my full deposit back.
  • We are currently in a similar situation, the property was professionally cleaned and in looked perfect when we left. We have now received a check out inventory of 82 pages detailing every blemish in the property including one small hair under the toilet seat bracket, and a few crumbs under the hob control knobs, a mark in the drawer underneath the plastic cutlery tray.

    The check in inventory is 18 pages, no description other than “good condition” and no explanation of what “good” means. The property has had at least 2 previous tenants before us. They are now wanting to charge for every single blemish in the property.
  • theartfullodger
    theartfullodger Posts: 15,715 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do you have your own photos that you took also?  (next place suggest you do).

    Simply take matter to deposit dispute process.   Brought in, twice through parliament, after years and years of bad landlords (not all are) ripping off tenants 
  • Murphybear
    Murphybear Posts: 8,019 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gardens can be a bit tricky in terms of inventories.  If you move in in winter and move out in summer for example then the garden will not look the same.  This is where hopefully common sense should prevail.  
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