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Debenhams Travel Money Card - what are my options?

THEV1LL4N

THEV1LL4N Posts: 54 Forumite

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Name Dropper

1 August 2023 at 8:22AM edited 1 August 2023 at 8:36AM in Flights, currency & car hire

Hi there,

I am in need of some advice please.

I purchased some USD on a Debenhams Travel Money card in March 2018 and the card expired in April 2022. If I remember correctly, there might have been something along the lines of a refund of unused funds after 6 years.

I would like to know what my options as I cannot register the card on the online portal as the card has now expired.

Thank you.

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Comments

NoodleDoodleMan Posts: 4,068 Forumite

1 August 2023 at 9:29AM

Perhaps VISA can advise via their support option ?
https://www.visa.co.uk/

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THEV1LL4N Posts: 54 Forumite

1 August 2023 at 3:18PM

NoodleDoodleMan said:

Perhaps VISA can advise via their support option ?
https://www.visa.co.uk/

It's a Mastercard.

I'm just calling PrePay Technologies customer services as this is the number on the back of the card.

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NoodleDoodleMan Posts: 4,068 Forumite

1 August 2023 at 4:30PM

I Googled it - it came up Visa - was unaware it had changed horses.
Hopefully you'll get resolution one way or another.

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THEV1LL4N Posts: 54 Forumite

23 August 2023 at 11:42AM

This thread can now be closed please.

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martindow Posts: 10,533 Forumite

23 August 2023 at 12:12PM

THEV1LL4N said:

This thread can now be closed please.

Could you post the outcome please? It may be helpful to others who find this thread googling a similar problem.

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