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How Easy to Get a Refund from EoN (for Overpayment)?

nachtvlinders · 2023-07-28 21:53:16

Since I was on a fixed deal for about 18mths which ended in May, I was on SVT, and with the govt. energy support, I ended up with £500 in credit. (I've switched to their Next V4 Loyalty tariff yesterday with £64pm for dual fuel.) I've tried to gain a refund by emailing them; they replied and asked for the account no. which…

Comments

nachtvlinders Posts: 100 Forumite

7 August 2023 at 4:33PM

Lorian said:

They bill you twice in the month when something like the cap changes even if it doesn't affect your prices.

Thanks for this. I didn't know.

It's just a hassle to tot up each time my bill comes in as I put everything through on a spreadsheet to help me to budget.

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