22 Plate Golf Purchase From Car Dealer

Al_Ross

Recently purchased a Golf R line from a national car dealer, (not Volkswagen).The car was only a year old this May and had only 7500 miles on it.I noticed the brake discs were really badly scoured and groved.This was pointed out to the salesman who said this would come fine after some use and if it didn't they would get it fixed.

Using the car has not improved the discs any.The car has some other probems we discovered,so we got it booked in to get these looked,including the discs..The earlist they could look at it was 3 weeks down the line.Two of the problems have to go to Voltswagen to look at,again a few weeks till they can look at it.They told us the discs were scoured but as the brakes were working,wouldn't change them.

A bit annoyed with all the probems with this car,we were led to believe it had only one previous owner and getting the reg document it had two.The screen price on the car was £25995,we traded in a perfecly good Audi A3,which they now have for sale for an extra £2000.

The Golf came with there own 2 month warranty as well as the remainder of the manufactures.

Hopefully Volksagen can fix the other two isuies,but can we force the Dealer we purchased the car from to replace the discs? Where do we stand ?

SaverRate

Your comment regarding your old car is irrelevant. Doesn't matter what they mark you car up by. If you were not happy with the trade in you should have shopped around and sold to another company or sold it privately. 

I expect they said 1 previous owner, which is correct as the 2nd owner would have been the current one. So now has 2 previous owners. This wont make a different to the price.

Regarding the brakes, when it goes into VW ask their opinion then go back to the dealer if VW think they should be changed. 

Al_Ross

The current owner was not the dealer that sold us the car,car dealers do not become previous ownersThe two previous owners were prior to the car being sold to us.

Al_Ross

With regards to our traded in car,the point I was trying to make was we appear to have landed a car in worse condition than the one one traded in.

What are our rights to rejecting this car?

Ectophile

Al_Ross said:

With regards to our traded in car,the point I was trying to make was we appear to have landed a car in worse condition than the one one traded in.

What are our rights to rejecting this car?

For having brakes that look a bit manky but work fine?  Or for the other problems that are about to be fixed?

daveyjp

The time to get the brakes changed is before paying anything,  I once looked at a car and the brakes were obviously well worn and three tyres were low.  Dealer said it had passed their pre sales inspection and that was that.  I walked.

An expensive car less than a year old, low mileage but with a few faults, two owners and outside the dealer network.  Lemon springs to mind.

FlimFlam01

a 2k markup on a trade in is fair, as long as you were happy with the cost to switch then that is not really an issue.

If the car was advertised as one owner but had two then you've some grounds for complaint but for worn disks on what might be a highish performance car I don't think you've got any grounds for complaint.

For the other issues, you're too vague to comment accordingly but seems fairly run of the mill for a used car purchase.

sheramber

if it was pre registered before being bought the dealer would be the first owner and the first buyer the second buyer.

LightFlare

Sounds like the number of previous owners is the least of the problems

Al_Ross

The car was bought from one of the uk's biggest car sellers with a showroom and forecourt.

When looking at a car you like, you go over the car pointing out things that you require fixing to complete the sale.

The poor discs are pointed out and the salesman tells you to drive the car for a bit and they will smooth up okay or take it back and they will fix them.Then they won't.

According to comments here this is acceptable is long as the brakes actually work.

When the car gets serviced next or mot'd they will probably then fail it on the brakes !

sevenhills

Al_Ross said:

According to comments here this is acceptable is long as the brakes actually work.

Just over a year old brake discs that have done 7,500 should not need replacing.

Rust can often be cleared with regular braking, but scoring will not.