Is this item not as described?

Pollycat

prettyandfluffy said:

Have you tried messaging the seller to ask if they'll take it back because it's push up? The worst they can say is "no" and some sellers are very helpful.

I'm a private seller.
My policy is 'no returns' unless obviously SNAD.
It's not about being helpful.
It's about describing your item accurately.
I would never list an item with such limited information.
And I wouldn't buy something with such limited information.
I think the OP assumed incorrectly.