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Ryanair -flight cost increased whilst awaiting confirmation of payment
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JWBlack
Posts: 1 Newbie
Can Ryanair do that?
I booked flights, luggage etc and got through all their sales pitch to final payment. I entered all my credit card details for the agreed price, and was just waiting on the confirmation when I was notified that an item in my basket was no longer available and to re-book from scratch! The item was the return flight which was now £15 more expensive. Surely once my payment was being processed they cant change the price???
I booked flights, luggage etc and got through all their sales pitch to final payment. I entered all my credit card details for the agreed price, and was just waiting on the confirmation when I was notified that an item in my basket was no longer available and to re-book from scratch! The item was the return flight which was now £15 more expensive. Surely once my payment was being processed they cant change the price???
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Comments
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I can't recall if Ryanair works this way but on many booking sites I've visited, there's a timer within which a transaction must be fully processed, so if that expired before payment had been completed then that would perhaps explain it?0
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eskbanker said:I can't recall if Ryanair works this way but on many booking sites I've visited, there's a timer within which a transaction must be fully processed, so if that expired before payment had been completed then that would perhaps explain it?
I'm sure their T&Cs will have them covered on this one.0 -
Had the same experience with easyJet once. Just bad luck that someone else beat you to the last available seat at that price.0
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