Ryanair check-in error

Voyager2002

So my flight home is early tomorrow, and I cannot check in. The app simply says “something has gone wrong”. (It was fine for my outward journey.)

I cannot find a way to open Chat within the app: any advice? Or what is the best ‘phone number to use to contact them from Spain?

I have sent a message through Facebook and have been waiting all morning to be connected with an agent. 

eDicky

Reinstalling the app sometimes works...

Westin

Try the website rather than the App?

[Deleted User]

Take a screenshot in case your need it later.

CKhalvashi

The official advice is here.

https://help.ryanair.com/hc/en-gb/articles/12889253553553-I-received-an-error-alert-and-cannot-check-in-online-or-on-the-App-What-should-I-do-

Following anything else may lead to charges.

Checking in on a computer or browser should typically get the boarding pass to sync to the phone from experience.

Voyager2002

Thank you for the helpful comments.

I managed to resolve it in the end, but only after about four hours trying different things, which was not exactly how I had planned to spend my last morning in Spain! The issue was that although I had provided my passport details, I had not separately confirmed that this was the passport I would use for the flight in question! One would expect that this would be the first step in checking in, but apparently not.