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Is Nightfox safe for debt collection?

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  • mr_stripey
    mr_stripey Posts: 944 Forumite
    Part of the Furniture 500 Posts Name Dropper
    how much are you "claiming" from the builder? Have you had another builder take a look and advise how much it would cost to make good the conservatory?

    Much as it might grate that the builder is "getting away with it", unfortunately that might be the least expensive outcome. Take the emotion out of it and consider the options.

    Employ Nightfox - pay £475 and have a small chance of the builder stumping up, or maybe a small chance of them agreeing to come back and fix

    Take them to court - probably £1,200 - £ 1,500 or so with an expert report. Court will hopefully find in your favour, but doesn't guarantee you will get any money from the builder

    Pay another builder to fix - which presumably you will have to do anyway as no matter the outcome from the first two options, you probably still have a leaky conservatory

    May be worth exploring getting the work fixed, and then take the original builder to court for those costs? Or at least the least worst option
  • user1977
    user1977 Posts: 17,841 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Diana262 said:
    user1977 said:
    Exactly, how can anybody "guarantee" they'll recover the debt? The debtor might not even have the money.

    Also, on what basis did the CAB think you could be entitled to 100% of your money back? You still have a conservatory, albeit a leaky one. At most you'd be entitled to the cost of getting it fixed - and I don't see how you can recover that as a "debt" if you don't even know what that figure is.
    We want just the cost to fix the issue.
    Which is how much?
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,702 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    user1977 said:
    Diana262 said:
    user1977 said:
    Exactly, how can anybody "guarantee" they'll recover the debt? The debtor might not even have the money.

    Also, on what basis did the CAB think you could be entitled to 100% of your money back? You still have a conservatory, albeit a leaky one. At most you'd be entitled to the cost of getting it fixed - and I don't see how you can recover that as a "debt" if you don't even know what that figure is.
    We want just the cost to fix the issue.
    Which is how much?
    "a few thousands", apparently.  It's all very vague.
  • tightauldgit
    tightauldgit Posts: 2,628 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I don't think anyone here is going to endorse your decision to send people to harass your builder instead of following the proper processes if that's what you are looking for. 

    There is no debt and you don't seem very sure that you would win in court so I wonder how you justify sending round people to 'collect' anything
  • born_again
    born_again Posts: 20,493 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Diana262 said:
    Diana262 said:
    We are soon leaving to our native and won’t be back for over a month and that’s enough for Nightfox to make their life miserable for over a month. Our house is fully guarded with cameras and if anyone tries to break in immediately police will arrive, security team has already tie ups and they will reach within 3-4 min.
    Well if you want to throw good money after bad, your choice. 
    But if court employed bailiffs, can't get money. This lot will stand no chance.
    Best bet they will send a letter & maybe turn up to be told get lost. All for £400...🤷‍♀️

    TBH, if they upset them enough, then it would be a brick through a window & no amount of camera's or fast turn up from security will catch them.
    So your suggestion is I need to let go of the builders and fix the issue from my pocket. There is nothing which can help us? 
    Regarding throwing bricks on our windows, I doubt they will go to such measures as we can keep them in suspect list by raising issue to the police and we have home insurance. So if our window is broken, then we can complain and put them in suspect list as already we have employed Nightfox to collect the money from these builders which is a civil case wherein police can’t interfere. But breaking others possessions is criminal.
    No you go via money claim online & if they do not pay employ a proper bailiff who has rights to cease property if they are refusing to pay.

    But in either case, it all depends if they have the company has the money to pay.

    But it is your choice, which it seems you have made your mind up on.
    If this co fail to get anything what are you going to do then? 
    Go down the correct legal route, which might cost you less than you have just thrown away, or simply let them walk away with no comeback?
    Life in the slow lane
  • GingerTim
    GingerTim Posts: 2,616 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Diana262 said:
    Diana262 said:
    We are soon leaving to our native and won’t be back for over a month and that’s enough for Nightfox to make their life miserable for over a month. Our house is fully guarded with cameras and if anyone tries to break in immediately police will arrive, security team has already tie ups and they will reach within 3-4 min.
    Well if you want to throw good money after bad, your choice. 
    But if court employed bailiffs, can't get money. This lot will stand no chance.
    Best bet they will send a letter & maybe turn up to be told get lost. All for £400...🤷‍♀️

    TBH, if they upset them enough, then it would be a brick through a window & no amount of camera's or fast turn up from security will catch them.
    So your suggestion is I need to let go of the builders and fix the issue from my pocket. There is nothing which can help us? 
    Regarding throwing bricks on our windows, I doubt they will go to such measures as we can keep them in suspect list by raising issue to the police and we have home insurance. So if our window is broken, then we can complain and put them in suspect list as already we have employed Nightfox to collect the money from these builders which is a civil case wherein police can’t interfere. But breaking others possessions is criminal.
    So is harassment and intimidation. 
  • PHK
    PHK Posts: 2,294 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    GingerTim said:
    Diana262 said:
    Diana262 said:
    We are soon leaving to our native and won’t be back for over a month and that’s enough for Nightfox to make their life miserable for over a month. Our house is fully guarded with cameras and if anyone tries to break in immediately police will arrive, security team has already tie ups and they will reach within 3-4 min.
    Well if you want to throw good money after bad, your choice. 
    But if court employed bailiffs, can't get money. This lot will stand no chance.
    Best bet they will send a letter & maybe turn up to be told get lost. All for £400...🤷‍♀️

    TBH, if they upset them enough, then it would be a brick through a window & no amount of camera's or fast turn up from security will catch them.
    So your suggestion is I need to let go of the builders and fix the issue from my pocket. There is nothing which can help us? 
    Regarding throwing bricks on our windows, I doubt they will go to such measures as we can keep them in suspect list by raising issue to the police and we have home insurance. So if our window is broken, then we can complain and put them in suspect list as already we have employed Nightfox to collect the money from these builders which is a civil case wherein police can’t interfere. But breaking others possessions is criminal.
    So is harassment and intimidation. 
    Indeed, if the OP sends in the heavies they might find themselves in trouble criminally and even be sued for damages

    But the OP doesn't seem willing to take advice and if I'm rude shows little common sense. 

    OP if you must follow this through then take proper legal advice. £400 spent that way is better than throwing it away on some heavies. 
  • mr_stripey
    mr_stripey Posts: 944 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 20 July 2023 at 2:22PM
    I am sure this company operates legally. They aren't "heavies" - perhaps the salesman has exaggerated the pressure they will use to get the money. But the fact remains that they can't force the builder to pay, so using them is basically gambling on the builder giving in to a letter or visit and paying up.

    Or, to put it another way - you pay them £ 400 for them to ask the builder to pay. He can pay or say no - and if he says no, there's not much anyone can do
  • Diana262
    Diana262 Posts: 13 Forumite
    10 Posts First Anniversary
    From all these only option is to pay the money to fix the leak and write google reviews against the company and let them walk away. Or I guess you people will say don’t write any neg reviews also just forget it and let
    them enjoy.thanks!!


  • Diana262
    Diana262 Posts: 13 Forumite
    10 Posts First Anniversary
    Admin can close this thread as no one here knows anything about Nightfox and trying hard to dissuade me. The thread posted earlier says they did indeed collected £10000 for someone and didn’t give them the rest and took their charges as well. So I will also think about whether to employ these people or
    not?

    Thanks!!
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