New Forum Style - Notifications (or lack thereof)

Jenni_D

Anyone else finding that they no longer see notifications indicated at the Bell icon. They seemed to work a few days ago (even after the forum change) but the past couple of days I no longer see any indication of new notifications. (Edit: my last notification is dated 13-Jul-23, but I know there has been activity in related threads since then).

And yes - I've checked my Notification settings in my profile and they are correct.

elsien

Yes I have the same problem. It is still showing me 600 odd notifications for old threads (which is annoying in itself), but nothing for the new ones that I have commented on in the last few days. 

Jenni_D

Ironically - your reply above appeared as a notification! 🙄😲🤣

Maybe the fact I checked my notification settings, made a change (and back) and saved them, has kicked them back into life? 🤷‍♀️

elsien

Had a play with the previously absolutey fine settings, posting on here as a test. 

ETA - nope, still not notifying for me, although after the update initially worked fine. 

elsien

@MSE_ForumTeam2 all my new notifications stopped on 15th July.
Any suggestions? I have the notification boxes ticked. 

MSE_James

Hi all - we are aware of some notification issues at the moment and are working with our software supplier to resolve.

Jenni_D

Mine seem to be working now - well at least some notifications are being indicated; I don't know if it's all of them.

Edit: it's not all of them. The thread below for example showed as 20 new posts when I looked just now (and I'm also tagged in one or more replies) yet none of those are showing in my notifications.

https://forums.moneysavingexpert.com/discussion/6460261/how-to-end-mobile-contract-for-failure-to-meet-contractual-standards

Jenni_D

Just to update - bell icon notifications are not working at all for me now. And clicking on the bell doesn't show me any new notifications (from what I saw yesterday, even though there have been updates to threads to which I've contributed).

libra10

Neither notifications for private messages or discussions which I've bookmarked are working for me.
Any update about when things should return to normal?

Jenni_D

Surprisingly your reply above appeared as a notification at the Bell, but it seems only sporadic notifications are appearing.

I would thus surmise that only threads I have started are currently showing notifications for me.

Blulu

Don't know if this is the same thing or not, but I'm not getting emailed notifications for posts on bookmarked threads either.

Blu XXX