Parking fine Sainsburys

Thomas_Holding

A friend went shopping at Sainsburys with his wife, however she fell over, broke her arm before they could do any shopping and so they didn't do any shopping (she is now fine). They have been fined for not buying from Sainsburys.

They complained to Sainsburys who said "Not our problem but we think you are right."
(Which seems a bit dubious).
The choices are 
a) pay
b) go to the small claims court

Any advice?

I think it is a bit unreasonable to be honest.

KeithP

Which Sainsburys?
Which parking company?

There is no fine - just a speculative invoice.

B789

Not much to be going on there but I doubt they have been "fined" for not shopping at Sainsbury's. If that were possible, can you imagine how many people could be "fined" for not shopping at, say... Lidl, for example?

Are you perhaps saying that they have been issued a speculative invoice for an alleged breach of contract by an unregulated private parking company? If so, please do elucidate further so that we may offer you some assistance.

Which PPC? Which location? How does the company that issued you with the speculative invoice know that you didn't shop at Sainsbury's? Have you already been in touch with this mystery company and maybe told them things that would have been best kept from them?

When you complained to Sainsbury's, was the minion who told you that they can't help someone with any seniority? Have you tried writing to the CEO? Did you mention to them that perhaps they were the monkey and not the organ grinder in this situation?

So much more needed to be able to assist.

Half_way

Please can you name the Sainsburys store/location and the name of the parking company.

 This is not a fine.

Who at Sainsburys did you complain to?

Did the fall and broken arm take place in Sainsburrys?

Was there any first aid provided - and if so by who?

 If this is Sainsbury's car park and typically euro car parks then it is sainsburys responsibility

Coupon-mad

Complain to the CEO of Sainsbury's by name.

Fruitcake

Complain to the CEO of Sainsbugs even if they don't own the land. She/he needs to know why profits are falling at that particular site. I sure as hell wouldn't go back if this happened to me or mine.

Thomas_Holding

Sorry Half_way said:

Please can you name the Sainsburys store/location and the name of the parking company.

 This is not a fine.

Who at Sainsburys did you complain to?

Did the fall and broken arm take place in Sainsburrys?

Was there any first aid provided - and if so by who?

 If this is Sainsbury's car park and typically euro car parks then it is sainsburys responsibility

I will have to check with my friend about the location but it was euro car parks

a) The manager at Sainsburys
b) The fall took place just after leaving Sainsburys to go to another shop. The plan had been buy something else, buy food and get parking at the same time
c) Yes the ambulance was called - there was a long delay and she was taken to hospital

Thomas_Holding

B789 said:

Are you perhaps saying that they have been issued a speculative invoice for an alleged breach of contract by an unregulated private parking company? If so, please do elucidate further so that we may offer you some assistance.

Which PPC? Which location? How does the company that issued you with the speculative invoice know that you didn't shop at Sainsbury's? Have you already been in touch with this mystery company and maybe told them things that would have been best kept from them?

When you complained to Sainsbury's, was the minion who told you that they can't help someone with any seniority? Have you tried writing to the CEO? Did you mention to them that perhaps they were the monkey and not the organ grinder in this situation?

So much more needed to be able to assist.

A) Yes an invoice because although they parked they didn't shop in Sainsburys
They did contact Euro car parks and they still want them to pay
C) They complained to the manager at Sainsburys who said, "out of my hands"

I have told my friend to write to the CEO and I will do so if he doesn't.

Half_way

Was this a supermarket, or a local store?

fisherjim

Thomas_Holding said:

A) Yes an invoice because although they parked they didn't shop in Sainsburys

That makes no sense at all these are private parking companies not shopping police I think we need to see a redacted copy of the scammers letter, to work out the real reason.

I suspect the vehicle over stayed the time limit, and the PCN says they "contravened the parking terms and conditions clearly displayed on site" but in any case if (and in this case I think it's a big "if") it went to court, the judge would be rightly annoyed at such an unfair charge and laugh it out.

Thomas_Holding

Half_way said:

Was this a supermarket, or a local store?

Supermarket.

fisherjim said:

Thomas_Holding said:

A) Yes an invoice because although they parked they didn't shop in Sainsburys

That makes no sense at all these are private parking companies not shopping police I think we need to see a redacted copy of the scammers letter, to work out the real reason.

I suspect the vehicle over stayed the time limit, and the PCN says they "contravened the parking terms and conditions clearly displayed on site" but in any case if (and in this case I think it's a big "if") it went to court, the judge would be rightly annoyed at such an unfair charge and laugh it out.

I think my friend should say see you in court - it would be small claims so low risk for them - high risk for Euro car parks as it might get them bad publicity.