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Due to my Mental Health I am strugging to navigate PCN from Private company
For starters I want to say that I did look on the sticky post. I read through it but I was so overwhelmed with what to do so I am asking here.
I'm sorry if this goes against the rules but I am really struggling and I haven't been successful getting help outside of the web.
There is a public road and it has several parking bays facing a business on that road.
I had to park in this bay because I was late for a meeting and couldn't find nearby parking. There was no indication that these bays are for a local business.
I got the PCN from CPS Midlands ltd. They want £100 (£60 if within 14 days). They say you need to write to them to appeal, no email or call. They will only accept the appeal if I give them all my personal information.
Their payment method also states that you need to pay online and give all your personal information (council doesn't even ask for this).
If you pay them by postal order and forget the reference number they will cash it and you'll still owe them. This is really slimy and puts me off wanting to contact them.
The reason according to them is for parking without a valid permit or ticket.
There were no signs to indicate this was the case, never mind that it was private parking.
The 'ticket' also says there are numerous signs.
When I went back to the spot I found an A4 sized faded red sign saying no parking, it was on the wall in the middle of all the bays, impossible to see from where I parked (there was a van next to me at the time).
There is also, next to it, a similiar sized sign with a wall of tiny text (assuming this is the terms for parking). The only other signs with readible writing from the car are warnings that the building is protected by security and to call their number. Nothing about tickets/permits or parking.
I wanted to contact the business premise where I parked to see if they could do something but you need to be buzzed in and I'm really weird about going places like that. I'm also worried about emailing/calling so they don't get my name or number.
They talk about appealing and how you can go to the IAS. I'm aware, from the sticky post, that the IAS is a croc.
I'm really getting stressed with this but I'm determined not to give in. I'm worried about my credit score, I don't want to get a record of having to go to court.
I get conflicting advice from family, 'pay it', 'ignore it'.
I have pictures of the parking space but not detailed ones of the signs. I didn't want to get close incase the people in the business got suspicious of me.
I don't want to post the pics here in case the CPS company know who I am. (im not in the pics but the place I parked is).
I know I sound paranoid. I'm just really worried and ignorant of what I can and can't do.
Please help me.
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