Lebara Auto Renew

iwant2asave

Hello There,

Hoping for some advice from anyone who has bought a Lebara sim only contract via the MSE links in the past. 

I have just bought a lebara 12GB sim only contract from the MSE cheap mobile finder.

I just logged into my account and checked that the "auto renew" is set as "Off" and when I try to click it to "On", it simly switches back to "Off".  I can also see a message to the left saying that I have set a preferred payment in my account which will be used for future payments.

Does anyone know whether I need auto renew set to "On" in order to continue with the plan?  If yes, how do I set it to "On" without it switching back.  If no, then how will the payments be taken.  Thanks.

 

iwant2asave

iwant2asave said:

Hello There,

Hoping for some advice from anyone who has bought a Lebara sim only contract via the MSE links in the past. 

I have just bought a lebara 12GB sim only contract from the MSE cheap mobile finder.

I just logged into my account and checked that the "auto renew" is set as "Off" and when I try to click it to "On", it simly switches back to "Off".  I can also see a message to the left saying that I have set a preferred payment in my account which will be used for future payments.

Does anyone know whether I need auto renew set to "On" in order to continue with the plan?  If yes, how do I set it to "On" without it switching back.  If no, then how will the payments be taken.  Thanks.

 

Update - seems to have been a "glitch" - it is now showing as "On" after I received an email to that effect.