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O2 wifi calling won't work - Android

J_B
J_B Posts: 6,638 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
edited 8 July 2023 at 8:50PM in Mobiles
Motorola Moto G31 (w)
Currently with Three and WiFi calling works fine
I tried Lebara but can't make WiFi calling work and they never said that it would, so now I've got an O2 sim only contract because they told me that WiFi calling would work ... but sadly, it doesn't.
Google hasn't offered much advice only that maybe I should update the O2 firmware, but struggling to find out how to do that.

Comments

  • ProDave
    ProDave Posts: 3,785 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper Combo Breaker
    O2 never got wifi calling on my phone to work and neither did Sky Mobile, so there is some incompatability with my Samsung phone and the O2 network.

    It became an issue when something happened and I lost the already weak mobile signal at home so I could not make or receive calls at home.  Because of that Sky Mobile released me from any contractual obligations early.

    I moved to 1P mobile and wifi calling instantly worked and I am paying half what I used to for my mobile.
  • J_B
    J_B Posts: 6,638 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Lots of googling revealed that I needed to contact O2 to get wifi calling enabled!
    Called 202 and an hour later ... it's working!
    Just a shame they didn't tell me that originally, but hey ho!
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