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PROVE MY METER DOESN'T WORK?

greystew
greystew Posts: 6 Forumite
First Post
I've been hounded by my supplier EDF via email, sms & telephone to switch my old meters to smart devices. I don't want this and have refused EDF time. 
Now I receive emails telling me that my meters are too old and must be changed. I have not replied to these. Last night, I got a call asking me to set a date for the replacing of my meters. After a long call, I was assured that I would get analogue meters - like for like. Today I recieved an email confirming the appointment is to fit smart meters...
Must I allow this? I feel that edf are forcing this upon us, by lie or untruth. 
Please - stick to my question and avoid the debate on toys subject Tywardreath occurs resulting in a question going unanswered 😊. 
«13

Comments

  • powerful_Rogue
    powerful_Rogue Posts: 8,656 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    greystew said:
    I've been hounded by my supplier EDF via email, sms & telephone to switch my old meters to smart devices. I don't want this and have refused EDF time. 
    Now I receive emails telling me that my meters are too old and must be changed. I have not replied to these. Last night, I got a call asking me to set a date for the replacing of my meters. After a long call, I was assured that I would get analogue meters - like for like. Today I recieved an email confirming the appointment is to fit smart meters...
    Must I allow this? I feel that edf are forcing this upon us, by lie or untruth. 
    Please - stick to my question and avoid the debate on toys subject Tywardreath occurs resulting in a question going unanswered 😊. 
    For a start, they are not your meters. They belong to the energy company.
    Very unlikely they will be replaced with analogue meters. They are no longer produced and probably no stock of them around anywhere.
    If the meters are end of life and you don't allow them access, they can get a warrant to force entry and fit them.
  • DE_612183
    DE_612183 Posts: 4,140 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    why have people got such a hang up about smart meters?

    they must have the internet in some description to post - so what's the difference?
  • Alnat1
    Alnat1 Posts: 4,036 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Yes, the energy company is allowed to change their meters to smart meters. They are not your meters.

    Every meter has an expiry date, after which time the manufacturer cannot guarantee it is correctly measuring the energy. Your supplier has the right to change the meters to modern smart meters.
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22 
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  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    Why do you not want smart meters? 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 7 July 2023 at 1:27PM
    BEIS, that is the Government, agreed in 2019 that suppliers can fit smart meters when an existing meter is deemed to be end-of-life without getting the consumer's approval. This was a pragmatic decision given the Meter Asset Providers are no longer offering analogue meters to the suppliers. It follows that over time the UK will move towards 100% smart metering come what may.

    At the moment, requests for smart meters is outstripping the ability of suppliers to install them. That said, France and Germany have made or are about to make smart meters compulsory. Personally, I have no doubt that the UK will follow. Like it or not, the UK needs a smart grid to cope with variable renewable energy supply. Smart meters have a role to play in managing the Grid.
  • QrizB
    QrizB Posts: 21,543 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    greystew said:
    Must I allow this?
    The simple answer is yes, you must, for all the reasons given in the other replies above.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
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  • lohr500
    lohr500 Posts: 1,472 Forumite
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    DE_612183 said:
    why have people got such a hang up about smart meters?

    they must have the internet in some description to post - so what's the difference?
    Question for the original poster. As per DE_612183's comments, what is your objection to a smart meter?
  • theoretica
    theoretica Posts: 12,691 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What are the dates on your meters?  You could look up the lifespan of the models and confirm if they are indeed old.  But if they are you need to permit replacement with modern meters, and that means smart ones.
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
  • Updating myself on what has been posted, the title of this thread is very misleading - 

    PROVE MY METER DOESN'T WORK?

    The whole point of meter certification is that, based on initial and in use testing, the Government’s Office for Product Safety and Standards (OPSS) is giving suppliers and consumers confidence that the meter used for billing is measuring energy usage within the agreed accuracy standards. It has nothing to do with a meter working as such.

    The supplier is under no obligation to prove anything to a consumer. The meters are owned by a Meter Asset Provider and the supplier takes over responsibility for the meter assets on a switch. End-of life dates are obtained from a National Database updated by OPSS.
  • WBCPB
    WBCPB Posts: 506 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Put in a written complaint stating you were lied to by the C.S agent ( all calls are recorded ), you will get maybe £25 to go away and enjoy your new smart meters.
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