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O2 Sim deals

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Just tried to purchase a O2 sim deal (30gh data unlimited minutes and text for £8.00 a month) though MSE but I failed the credit check. When I queried  this with O2 they said that "because the price was a lot cheaper on MSE website than on O2 website that's why it was rejected and nothing to do with the credit check. So basically what he was saying was that the O2 deal on MSE website doesn't exist. Has anyone else had a problem like this? The morel of this story is "If it's sounds too good to be true it probably is"           

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  • JSmithy45AD
    JSmithy45AD Posts: 630 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    Just tried to purchase a O2 sim deal (30gh data unlimited minutes and text for £8.00 a month) though MSE but I failed the credit check. When I queried  this with O2 they said that "because the price was a lot cheaper on MSE website than on O2 website that's why it was rejected and nothing to do with the credit check. So basically what he was saying was that the O2 deal on MSE website doesn't exist. Has anyone else had a problem like this? The morel of this story is "If it's sounds too good to be true it probably is"           
    I took up the 10GB/£5 deal with no problems. It sounds like nonsense they've given you to be honest.
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    When I queried  this with O2 they said that "because the price was a lot cheaper on MSE website than on O2 website that's why it was rejected and nothing to do with the credit check.      
    If you were to ask again I doubt that another CS agent would spin you the same story. How do you know about the credit check failure?

    Evolution, not revolution
  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Just tried to purchase a O2 sim deal (30gh data unlimited minutes and text for £8.00 a month) though MSE but I failed the credit check. When I queried  this with O2 they said that "because the price was a lot cheaper on MSE website than on O2 website that's why it was rejected and nothing to do with the credit check. So basically what he was saying was that the O2 deal on MSE website doesn't exist. Has anyone else had a problem like this? The morel of this story is "If it's sounds too good to be true it probably is"           

    That doesn't sound right. Have a look at your credit reference reports over the next couple of weeks (all three of them) to see if the 'hard search' appears. If it does, then the application was processed, and you were rejected for some other underlying reason rather than their deal was too cheap and they didn't want you to have it.

    How's your credit history generally? Positive? On the electoral roll? Any defaults or late payments? Have other active credit accounts in your name?
  • J_B
    J_B Posts: 6,813 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 6 July 2023 at 9:52AM
    I just tried to get the £5 deal, but was also failed the credit check.
    I've not checked my credit score recently but it was always perfect when I last did
    I gave them santander 123 account details which currently has ten DD's set up (they've never missed a beat)
    Also gave them my Amex card details (which has a 17k limit)
    Address = lived here for 15 years

    EDIT .... IDIOT ALERT ...
    I applied as J_B because that's what I'm called but then of course I remembered that it's not my *real* name :#
    Tried again with my real name and bingo - accepted!
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