LlyodsBank Opening a Cash ISA at a Branch ?

dino2020

Hi,

A neighbour who will not do online banking was looking to open a Fixed Rate Cash ISA at their local Lloyds bank ( not an exsiting account  holder) - simple enough you would think.

However they were told the "interview" would take about 1 hour as that includes them watching a 30 min film about ISAs  !?

Is this right ?

Sounds rather unbelievable as you can open one online in a couple of minutes.

boingy

dino2020 said:

includes them watching a 30 min film about ISAs