Talktalk...no internet

daz378

Router powers on ..but Internet and broadband...no light at all....but phones working...logged on...check my connection...identified fault....says..wait a few days... isn't their a compensation scheme...to reduce my monthly bill...if no Internet.?

Devongardener

Call them, they are usually pretty helpful for faults.

daz378

Came back clear...went through diagnostics on web chat....sending new router out

daz378

I asked the customer service guy..do they use royal mail.. ( if I'm in work..will go back to depot)...he said yes...on Friday get an email from yodel...on way...sent me a message  through tracker on email..which I missed...not delivered on the 7th...straight to Twitter  in...!!!!!! off customer mode...then on Saturday  received router...so  posted a fair play.tweet.to counter my impetuous post..now back net