We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
My Help To Buy.co.uk
Rossco074
Posts: 3 Newbie
Currently trying to contact this government company in order to get a redemption certificate. Wont answer call, reply to emails.... AHHHHHHHHHHHHH
0
Comments
-
I am in the exact same position - wondering if someone has found a way to get through the 'help to buy repayment customer services'. I have tried to call them several times and after 1.5 - 2 hrs I still haven't managed to speak to someone as the phone disconnects. It does not tell you how long is your wait time going to be. I also sent them an email. Haven't even got an acknowledgement.it is so frustrating...
0 -
Have you tried phoning a soon as lines open so you are at the front of the queue?
Start dialling just before the time.0 -
There is a major issue for anyone trying to make changes/exit HTB at the moment:
https://forums.moneysavingexpert.com/discussion/6455729/help-to-buy-not-answering-phone/p1
Also, visit the Help To Buy twitter account. You will find hundreds of people reporting the same in the replies to HTB's recent tweets.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 349.8K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 453K Spending & Discounts
- 242.7K Work, Benefits & Business
- 619.5K Mortgages, Homes & Bills
- 176.3K Life & Family
- 255.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards