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Easyjet Car Rental Complaints

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Does anyone have any contact details for Easyjet Car Rental customer services. I've tried using there online chat twice now to register a claim but there is no way of chatting to customer services just an AI bot. 

Comments

  • Westin
    Westin Posts: 6,315 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    EasyJet don't have their own car rental.  You would have booked it via an affiliate link.  Does your confirmation paperwork not indicate who this is through?  (booking.com, Europcar...)
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    edited 26 June 2023 at 11:53AM
    Westin said:
    EasyJet don't have their own car rental.  You would have booked it via an affiliate link.  Does your confirmation paperwork not indicate who this is through?  (booking.com, Europcar...)
    They have their own booking service but its a rebrand of cartrawler. 

    Its never definitive with these things if the support side of the business is provided by the brand or the underlying provider. 

    As to the OP... if you go to their Live Chat and choose the reason for contact being "I'm at the rental desk" you appear to get a person rather than a bot.
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