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Broadband choices voucher email

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reggie4
reggie4 Posts: 6 Forumite
Ninth Anniversary First Post Combo Breaker
edited 23 June 2023 at 1:45PM in Broadband & internet access
I signed up to Shell broadband 4 months ago, via Broadband choices website

They said I'd get an email with the £105 voucher, then have 3 months to claim.

What address will it come from?
Is there a custermer service email/phone contact, that people know of?

Has anybody successfully claimed it? 

Comments

  • greyteam1959
    greyteam1959 Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think the vouchers are provided by a third party company.
    At least that was what happened with BT a while back.
    All sorts of excuses given by BT for me not getting my voucher.
    Never did get it but BT gave me a credit to my account instead.
    Which was better than the voucher to be honest.

  • reggie4
    reggie4 Posts: 6 Forumite
    Ninth Anniversary First Post Combo Breaker
    Thanks, I'll try contacting Shell instead. 
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