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£6 charge for address update on dogs chip.

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts First Anniversary Name Dropper
    edited 23 June 2023 at 12:43PM


    "Phone number hadn't changed, so if my dog had gone walkabout I could be contacted" but what if you did have to change your number or the phone was off just when you were needed because the pet had got out been hit by a car and needed you to give the vet permission to help it?

    Changing the address  makes sense, and £6 to do it IS within the capacity of everyone to afford...I don't personally know any pet owners including pensioners who wouldn't do that for their pet,  even if they go without themselves. 

  • JIL
    JIL Posts: 8,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Exodi said:
    JIL said:
    To be clear, I paid the £6.

    There was a lot of advertising on the site so another income stream.

    I am merely commenting on the fact, I did it myself on line no interaction with anyone and was charged £6.

    Not everyone Pampers their pets, and circumstances change from original chipping to changing address.
    Think of the pensioner, whose late partner died and they move into new accommodation. Not everyone has the same circumstances.

    Insurance companies charge for changing addresses because insurance is reassessed.

    My comment is merely a database that is run and needs up to date information is charging for this to happen. It's not encouraging everyone to use it.

    I commented about £6 being a dogs food, for some, you only have to read the reports from dog charities about the number of dogs being handed in because owners cant afford to feed them during this cost of living crisis.
    Food banks for dogs are at an all time high.

    I have learned since I did my opening post that there are different companies that do this and I will be more selective with future pets. 
    Seems you don't have your listening ears on. Most people in this thread think you've got a bargain. Doing something yourself online does not mean there is no cost to the business providing the facility.

    And while certainly an emotional example, your hypothetical destitute pensioner whose partner died and doesn't have two pennies to rub together is irrelevant. You could just as easily crack out the violins and use the same example while you grill Bakers for charging for their dog food. It's not their problem.

    I wish you the luck with your search, though I personally find £6 extremely reasonable as I know other companies charge a lot more. Identibase (of whom my cat is microchipped) requires a subscription to change the address.

    I don't even begrudge them for this - these companies don't run for free!!!!
    Seems you haven't got your listening ears on either. Also I would point out you seem prone to exaggeration.

    I didnt mention the pensioner being destitute. I didnt say they didnt have two pennies to rub together.


    THE POINT I AM MAKING IS THAT THE CHARGE WILL PUT SOME PEOPLE OFF UPDATING THEIR PETS DETAILS WHICH DEFEATS THE OBJECT OF WHY WE HAVE THE DATABASE.


  • JIL
    JIL Posts: 8,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 21 November 2023 at 10:40PM


    "Phone number hadn't changed, so if my dog had gone walkabout I could be contacted" but what if you did have to change your number or the phone was off just when you were needed because the pet had got out been hit by a car and needed you to give the vet permission to help it?

    Changing the address  makes sense, and £6 to do it IS within the capacity of everyone to afford...I don't personally know any pet owners including pensioners who wouldn't do that for their pet,  even if they go without themselves. 

    There are two phone numbers, mine and husbands

    And what if I wasn't home and at work?
    Or I was on holiday.

    Again I paid, it's not about me. Changing the address makes perfect sense, that's why we should keep the database up to date and charging for a change of address is not encouraging this to happen. (In all cases) 

  • JIL
    JIL Posts: 8,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Exodi said:
    JIL said:
    Exodi said:
    JIL said:
    To be clear, I paid the £6.

    There was a lot of advertising on the site so another income stream.

    I am merely commenting on the fact, I did it myself on line no interaction with anyone and was charged £6.

    Not everyone Pampers their pets, and circumstances change from original chipping to changing address.
    Think of the pensioner, whose late partner died and they move into new accommodation. Not everyone has the same circumstances.

    Insurance companies charge for changing addresses because insurance is reassessed.

    My comment is merely a database that is run and needs up to date information is charging for this to happen. It's not encouraging everyone to use it.

    I commented about £6 being a dogs food, for some, you only have to read the reports from dog charities about the number of dogs being handed in because owners cant afford to feed them during this cost of living crisis.
    Food banks for dogs are at an all time high.

    I have learned since I did my opening post that there are different companies that do this and I will be more selective with future pets. 
    Seems you don't have your listening ears on. Most people in this thread think you've got a bargain. Doing something yourself online does not mean there is no cost to the business providing the facility.

    And while certainly an emotional example, your hypothetical destitute pensioner whose partner died and doesn't have two pennies to rub together is irrelevant. You could just as easily crack out the violins and use the same example while you grill Bakers for charging for their dog food. It's not their problem.

    I wish you the luck with your search, though I personally find £6 extremely reasonable as I know other companies charge a lot more. Identibase (of whom my cat is microchipped) requires a subscription to change the address.

    I don't even begrudge them for this - these companies don't run for free!!!!
    Seems you haven't got your listening ears on either. Also I would point out you seem prone to exaggeration.

    I didnt mention the pensioner being destitute. I didnt say they didnt have two pennies to rub together.


    THE POINT I AM MAKING IS THAT THE CHARGE WILL PUT SOME PEOPLE OFF UPDATING THEIR PETS DETAILS WHICH DEFEATS THE OBJECT OF WHY WE HAVE THE DATABASE.
    So your response is just basically "no, you." ?

    You brought up pensioners with dead partners moving between accommodation as some sort of example, I'm suprised you're accusing others of exaggeration...

    I'm sorry if you feel offended that I said you don't listen and have resorted to switching your caps lock key on. Evidently every single person on this thread (except you) thinks the charge is completely justifiable. But I appreciate if you feel we are all wrong.

    I'd encourage you to set up your own pet database company, which you can run and maintain for free. I'm sure it would be a big hit on a website like this so please share the details if you do. Thanks, I won't post any more in this thread, clearly there's no point.

    Good luck.
    But my reason for posting was to point out that it's a database for up to date information and it discourages updates by charging to update. 

    The thread wasnt about me being charged, I paid.

    But if I found a dog or cat in the street I would want to believe its owner could be traced by a legally required database to be up to date.

    To end the thread because I wont be coming back either.

    This is how strange and varied the charges are.

  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    I think the fee is negligible and won't put people off. (And I say that as a pensioner.)

    This is what the government says -

    https://www.gov.uk/get-your-dog-microchipped

    And according to that info -

    Your dog must still wear a collar and tag with your name and address when in a public place.  
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Lavendyr
    Lavendyr Posts: 2,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 24 June 2023 at 1:23AM
    JIL said:


    Not everyone Pampers their pets
    I'm sorry, is registering your correct address pampering?!

    Seriously, give your head a wobble. This is a negligible cost in the context of pet ownership. 

    I can't see the charge putting off any responsible pet owner. If a few quid a year (or a few more quid for life) is an issue, to meet a legal obligation (dogs - and soon cats, I believe) - then I have concerns about whether anyone worried about this issue should be a pet owner. There are far more significant costs - healthcare, vaccinations, food etc. £6 a year or £20 forever is a very small consideration in the context of the cost of caring for an animal. 
  • Lavendyr
    Lavendyr Posts: 2,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    JIL said:
    Exodi said:
    JIL said:
    Exodi said:
    JIL said:
    To be clear, I paid the £6.

    There was a lot of advertising on the site so another income stream.

    I am merely commenting on the fact, I did it myself on line no interaction with anyone and was charged £6.

    Not everyone Pampers their pets, and circumstances change from original chipping to changing address.
    Think of the pensioner, whose late partner died and they move into new accommodation. Not everyone has the same circumstances.

    Insurance companies charge for changing addresses because insurance is reassessed.

    My comment is merely a database that is run and needs up to date information is charging for this to happen. It's not encouraging everyone to use it.

    I commented about £6 being a dogs food, for some, you only have to read the reports from dog charities about the number of dogs being handed in because owners cant afford to feed them during this cost of living crisis.
    Food banks for dogs are at an all time high.

    I have learned since I did my opening post that there are different companies that do this and I will be more selective with future pets. 
    Seems you don't have your listening ears on. Most people in this thread think you've got a bargain. Doing something yourself online does not mean there is no cost to the business providing the facility.

    And while certainly an emotional example, your hypothetical destitute pensioner whose partner died and doesn't have two pennies to rub together is irrelevant. You could just as easily crack out the violins and use the same example while you grill Bakers for charging for their dog food. It's not their problem.

    I wish you the luck with your search, though I personally find £6 extremely reasonable as I know other companies charge a lot more. Identibase (of whom my cat is microchipped) requires a subscription to change the address.

    I don't even begrudge them for this - these companies don't run for free!!!!
    Seems you haven't got your listening ears on either. Also I would point out you seem prone to exaggeration.

    I didnt mention the pensioner being destitute. I didnt say they didnt have two pennies to rub together.


    THE POINT I AM MAKING IS THAT THE CHARGE WILL PUT SOME PEOPLE OFF UPDATING THEIR PETS DETAILS WHICH DEFEATS THE OBJECT OF WHY WE HAVE THE DATABASE.
    So your response is just basically "no, you." ?

    You brought up pensioners with dead partners moving between accommodation as some sort of example, I'm suprised you're accusing others of exaggeration...

    I'm sorry if you feel offended that I said you don't listen and have resorted to switching your caps lock key on. Evidently every single person on this thread (except you) thinks the charge is completely justifiable. But I appreciate if you feel we are all wrong.

    I'd encourage you to set up your own pet database company, which you can run and maintain for free. I'm sure it would be a big hit on a website like this so please share the details if you do. Thanks, I won't post any more in this thread, clearly there's no point.

    Good luck.
    But my reason for posting was to point out that it's a database for up to date information and it discourages updates by charging to update. 

    The thread wasnt about me being charged, I paid.

    But if I found a dog or cat in the street I would want to believe its owner could be traced by a legally required database to be up to date.

    To end the thread because I wont be coming back either.

    This is how strange and varied the charges are.

    In other words there is competition and you can choose the service that suits you best. We use Petlog. I paid £20 upfront for each of my pets for unlimited updates. May I recommend Petlog as I believe it is the main source of information?

    OP, I think you may realise that you are in the wrong, hence you ducking out. That's OK. Wish you well. 
  • JIL
    JIL Posts: 8,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 24 June 2023 at 11:39AM
    Lavendyr said:
    JIL said:
    Exodi said:
    JIL said:
    Exodi said:
    JIL said:
    To be clear, I paid the £6.

    There was a lot of advertising on the site so another income stream.

    I am merely commenting on the fact, I did it myself on line no interaction with anyone and was charged £6.

    Not everyone Pampers their pets, and circumstances change from original chipping to changing address.
    Think of the pensioner, whose late partner died and they move into new accommodation. Not everyone has the same circumstances.

    Insurance companies charge for changing addresses because insurance is reassessed.

    My comment is merely a database that is run and needs up to date information is charging for this to happen. It's not encouraging everyone to use it.

    I commented about £6 being a dogs food, for some, you only have to read the reports from dog charities about the number of dogs being handed in because owners cant afford to feed them during this cost of living crisis.
    Food banks for dogs are at an all time high.

    I have learned since I did my opening post that there are different companies that do this and I will be more selective with future pets. 
    Seems you don't have your listening ears on. Most people in this thread think you've got a bargain. Doing something yourself online does not mean there is no cost to the business providing the facility.

    And while certainly an emotional example, your hypothetical destitute pensioner whose partner died and doesn't have two pennies to rub together is irrelevant. You could just as easily crack out the violins and use the same example while you grill Bakers for charging for their dog food. It's not their problem.

    I wish you the luck with your search, though I personally find £6 extremely reasonable as I know other companies charge a lot more. Identibase (of whom my cat is microchipped) requires a subscription to change the address.

    I don't even begrudge them for this - these companies don't run for free!!!!
    Seems you haven't got your listening ears on either. Also I would point out you seem prone to exaggeration.

    I didnt mention the pensioner being destitute. I didnt say they didnt have two pennies to rub together.


    THE POINT I AM MAKING IS THAT THE CHARGE WILL PUT SOME PEOPLE OFF UPDATING THEIR PETS DETAILS WHICH DEFEATS THE OBJECT OF WHY WE HAVE THE DATABASE.
    So your response is just basically "no, you." ?

    You brought up pensioners with dead partners moving between accommodation as some sort of example, I'm suprised you're accusing others of exaggeration...

    I'm sorry if you feel offended that I said you don't listen and have resorted to switching your caps lock key on. Evidently every single person on this thread (except you) thinks the charge is completely justifiable. But I appreciate if you feel we are all wrong.

    I'd encourage you to set up your own pet database company, which you can run and maintain for free. I'm sure it would be a big hit on a website like this so please share the details if you do. Thanks, I won't post any more in this thread, clearly there's no point.

    Good luck.
    But my reason for posting was to point out that it's a database for up to date information and it discourages updates by charging to update. 

    The thread wasnt about me being charged, I paid.

    But if I found a dog or cat in the street I would want to believe its owner could be traced by a legally required database to be up to date.

    To end the thread because I wont be coming back either.

    This is how strange and varied the charges are.

    In other words there is competition and you can choose the service that suits you best. We use Petlog. I paid £20 upfront for each of my pets for unlimited updates. May I recommend Petlog as I believe it is the main source of information?

    OP, I think you may realise that you are in the wrong, hence you ducking out. That's OK. Wish you well. 
    To be clear, the reason I was ducking out is that the thread was about a £6 charge for going on line to update an address, no human interaction and how this being a database, for details of a missing pet, could put some people off updating due to the charge. I paid. It wasnt about me. It was the irony.

    You cant say I'm in the wrong  ( and what a strange turn of phrase to use, relating to  having a different opinion) without some data to back that up. You or I cannot say what numbers that would affect, but we have to remember that not everyone is a responsible pet owner or has the cash to do this.

    You only have to look on pet rehoming sites to see that.  

    I also ask that you read back and quote the whole post regarding pampering pets. Because I have in no way ever said a chip or a charge is pampering. It relates to a previous post.

    To finish thankyou for your recommendation, if I remember correctly, when I got my dog chipped 8 years ago, I didn't even realise there were different companies. Perhaps that's the answer, a one off charge with no future charges, chipping is essential. if you change your address at your local vets, they should be able to change the chip address, at the same time.

    I will dip out now,  it was never about me, just the fact that a database needs to be up to date and charging to do an online update could deter users. 

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