Almost £1,300 in credit to energy supplier - take it all back

ToonReiver

Thanks for all the responses. I get quarterly bills, the last one I got had me £900 in credit - it was estimated readings (disorganisation) but these were higher than my actual readings. My situation is a bit odd - for the first period I lived in my flat I had a very old, inefficient gas boiler. Once I replaced this in late 2021, I started using a lot less gas but my DD stayed at roughly the same rate as it had been with the old boiler, which is probably what has led to this build up of credit. 

Message seems to be to wait until I get my next bill before making a final decision. Assuming that shows me in a similar amount of credit, would it be wise to ask for a fraction back, say £1,000, and keep myself partially in credit to them?

Mstty

ToonReiver said:

Thanks for all the responses. I get quarterly bills, the last one I got had me £900 in credit - it was estimated readings (disorganisation) but these were higher than my actual readings. My situation is a bit odd - for the first period I lived in my flat I had a very old, inefficient gas boiler. Once I replaced this in late 2021, I started using a lot less gas but my DD stayed at roughly the same rate as it had been with the old boiler, which is probably what has led to this build up of credit. 

Message seems to be to wait until I get my next bill before making a final decision. Assuming that shows me in a similar amount of credit, would it be wise to ask for a fraction back, say £1,000, and keep myself partially in credit to them?

No I think the message is give them actual readings to generate your actual bill. Then assess the credit👍

markin

The last bill would have been mostly over summer,  if you post the last bills reading with the date and readings now, and the tarrif rates someone here can work out what the next bill could be and how much you could take out.