Unwanted Giffgaff

Spingers70

Hello, I've received an email welcoming me to Giffgaff, paid via a £20 voucher.
I didn't join.
I have the phone number, order number and username but am loathed to use any of them as I don't want to 'activate' anything more sinister.
I've changed my email password, what other security steps should I consider? I set it up years ago and naively used my full name and birth year, saying this out loud I'm tempted to delete everything, is this overkill?
I can't speak to Giffgaff without logging in.
Any advice would be greatly appreciated.

QrizB

Someone made a typo in their email address and now you're receiving their emails.

It happens.

You could send a text to the mobile number, letting them know of their mistake?

Neil49

Spingers70 said:

Hello, I've received an email welcoming me to Giffgaff, paid via a £20 voucher.
I didn't join.
I have the phone number, order number and username but am loathed to use any of them as I don't want to 'activate' anything more sinister.
I've changed my email password, what other security steps should I consider? I set it up years ago and naively used my full name and birth year, saying this out loud I'm tempted to delete everything, is this overkill?
I can't speak to Giffgaff without logging in.
Any advice would be greatly appreciated.

With regards to your email address quoting your name and birth year I would recommend setting up a brand new email account (say with Gmail) and change all your contacts to the new address. Do the important ones first. It may take a while but it's easier with the old account still up and running.

 Make sure you have a strong password as well. 

Getferret

You could try the giffgaff complaints route, no log in required

https://support2.giffgaff.com/app/complaint

400ixl

As stated, someone has likely just typo'd their email address wrong. Report it to GiffGaff and forget about it.

No need to be doing anything more than you have with your email, certainly no reason to delete it or move it. The fact your email provider knows your name and DoB is not an issue, maybe change the DoB to something false if you are really worried.