Using FD app to log onto FD website

lr1277

Many months ago somebody posted the tip of holding down the FD app icon to be taken to the screen where you can generate a code to logon to the website. I don't remember who they are but I did thank them at the time.

Now when I hold down the icon, it goes briefly to the screen what service you want then within a second goes to the usual login screen as if you want to log into the app.

So I then have to choose generate security codes.

Is anyone else experiencing this? Or is it just me or my phone?

Thanks in advance.

pridehappy

You usually just generate a security code from the app and enter it anyway, I’m unaware of other ways to do this. Apologies!

RG2015

lr1277 said:

Many months ago somebody posted the tip of holding down the FD app icon to be taken to the screen where you can generate a code to logon to the website. I don't remember who they are but I did thank them at the time.

Now when I hold down the icon, it goes briefly to the screen what service you want then within a second goes to the usual login screen as if you want to log into the app.

So I then have to choose generate security codes.

Is anyone else experiencing this? Or is it just me or my phone?

Thanks in advance.

I just tried it and it worked! I never knew that.

You get three options; security code, contact us and full website. However if you leave your finger there too long (or not long enough) it takes you to the FD app home page. The required touch duration is about half a second.

If you do get to the FD app home page just cancel and you get the security options. This is the same result as your shortish touch option.

RG2015

I have just experimented and lots of my apps give a new menu option with a short touch of the app icon.

Many are just app information but others also give further menu options. Nationwide give a range of options including quick balance and freeze card.

katejo

lr1277 said:

Many months ago somebody posted the tip of holding down the FD app icon to be taken to the screen where you can generate a code to logon to the website. I don't remember who they are but I did thank them at the time.

Now when I hold down the icon, it goes briefly to the screen what service you want then within a second goes to the usual login screen as if you want to log into the app.

So I then have to choose generate security codes.

Is anyone else experiencing this? Or is it just me or my phone?

Thanks in advance.

I didn't know that this was possible. I have just tested it and it worked. Holding it down gave me a little dropdown list of  3 options and I could select the security code one.

lr1277

RG2015 said:

lr1277 said:

Many months ago somebody posted the tip of holding down the FD app icon to be taken to the screen where you can generate a code to logon to the website. I don't remember who they are but I did thank them at the time.

Now when I hold down the icon, it goes briefly to the screen what service you want then within a second goes to the usual login screen as if you want to log into the app.

So I then have to choose generate security codes.

Is anyone else experiencing this? Or is it just me or my phone?

Thanks in advance.

I just tried it and it worked! I never knew that.

You get three options; security code, contact us and full website. However if you leave your finger there too long (or not long enough) it takes you to the FD app home page. The required touch duration is about half a second.

If you do get to the FD app home page just cancel and you get the security options. This is the same result as your shortish touch option.

To @RG2015, thank you, but I am not the one who found this shortcut. But for the life of me I can't remember anything about the thread. I thanked the poster but did not post on the thread so can't find it again.

For me the issue is the screen that comes up with the security options stays visible say for 1 second and then the app reverts to the login page for the app.

Oh well.

lr1277

I should have said this was on an iphone. Apologies to any Android users where this issue is not a problem.

RG2015

lr1277 said:

I should have said this was on an iphone. Apologies to any Android users where this issue is not a problem.

Ah, that may be it. I am on Android.

RG2015

I have tried on my iPad on Nationwide and I needed to hold the app icon for about 1 second to get the sub menu.

Unfortunately, I don’t have the First Direct app on my iPad as I can only install my secure key on one device.

eskbanker

Is this the previous thread perhaps?

https://forums.moneysavingexpert.com/discussion/6380653/first-direct-i-just-discovered-something

lr1277

eskbanker said:

Is this the previous thread perhaps?

https://forums.moneysavingexpert.com/discussion/6380653/first-direct-i-just-discovered-something

Thank you for finding this thread.
It is possibly the thread on which I found the information but not to my memory. I am sure I thanked the person who posted the shortcut.