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Motorola G4 Plus phone problems

MouldyOldDough
MouldyOldDough Posts: 2,928 Forumite
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edited 12 June 2023 at 1:29PM in Techie Stuff
My wifes Motorola G4 Plus (Android 7) phone keeps on switching bluetooth on itself (at switch on) and also the screen keeps on flickering badly - I have googled both of these issues and come up with nothing.....ghost touch ??
Any advice please

If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
«13

Comments

  • SiliconChip
    SiliconChip Posts: 2,017 Forumite
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    It may not be a MSE-compliant solution but a new phone is probably the answer. It's a phone that's maybe 7 years old and was a budget phone in the first place has probably had it by now. Also it's very unlikely that Android 7 is secure any more. I bought a Motorola G6 in 2019, it was showing signs of failing last year and I replaced it with a G62.
  • facade
    facade Posts: 7,857 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The motorola g13 is £140 in argos, and very highly rated.
    Try and look at one in the flesh as compared to a g4 it may be huge (I have a g9 power and it is just that little bit too big to carry around)
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • MouldyOldDough
    MouldyOldDough Posts: 2,928 Forumite
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    facade said:
    The motorola g13 is £140 in argos, and very highly rated.
    Try and look at one in the flesh as compared to a g4 it may be huge (I have a g9 power and it is just that little bit too big to carry around)

    The G13 has a known txt problem - especially with O2 !!

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • ballyblack
    ballyblack Posts: 5,165 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 13 June 2023 at 9:05AM
  • GDB2222
    GDB2222 Posts: 26,669 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    facade said:
    The motorola g13 is £140 in argos, and very highly rated.
    Try and look at one in the flesh as compared to a g4 it may be huge (I have a g9 power and it is just that little bit too big to carry around)

    The G13 has a known txt problem - especially with O2 !!
    https://community.o2.co.uk/t5/Tech-Support/receiving-multiple-text-messages/td-p/1608297/page/2

    No reliance should be placed on the above! Absolutely none, do you hear?
  • MouldyOldDough
    MouldyOldDough Posts: 2,928 Forumite
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    edited 13 June 2023 at 2:18PM
    We have upgraded to a HONOR X7a 128GB  at £139.99 from Argos
    my wife doesn't trust Motorola after this problem





    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • SiliconChip
    SiliconChip Posts: 2,017 Forumite
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    my wife doesn't trust Motorola after this problem





    If she thinks that a phone that's past the end of it's useful life having a problem is a reason not to trust the manufacturer then I repeat my suggestion from your thread on her mistrust of Li-ion batteries in cars: trade in the wife for a less paranoid model!
  • MouldyOldDough
    MouldyOldDough Posts: 2,928 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Does the Honor come with Google play store?
    Because it claims to but I thought that huawei had been banned by Google? 
    We haven't collected the phone yet 

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • MouldyOldDough
    MouldyOldDough Posts: 2,928 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 14 June 2023 at 7:25AM
    my wife doesn't trust Motorola after this problem





    If she thinks that a phone that's past the end of it's useful life having a problem is a reason not to trust the manufacturer then I repeat my suggestion from your thread on her mistrust of Li-ion batteries in cars: trade in the wife for a less paranoid model!
    If only I could
    ps She was still using a Samsung mini s3 from 2004 until 3 years ago !!

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • ballyblack
    ballyblack Posts: 5,165 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Does the Honor come with Google play store?
    Because it claims to but I thought that huawei had been banned by Google? 
    We haven't collected the phone yet 
    Yes its got PLAY STORE

    Honor has split from parent Huawei some years and is not affected by the ban
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