Car warranty question

tattywelshie

Greetings, we purchased a used car from a local garage at the end of April. It's a 2012 Golf Plus, 60k miles on the clock, a really nice, tidy car, which we were initially over the moon with. When we bought the car, it came with a free 3 month warranty. All was well with the car for the first couple of weeks, then the trouble started. First, the airbag warning light came on for no reason. Phoned the garage, who offered to take a look, so was booked in the following week. Day after the airbag light came on, I was driving home when the car lost all power and was stuck on the side of the road. The AA came, looked at it and said that one of the clamps holding the injectors into the engine had broken, causing the injectors to pop out. The car was towed back to the garage, who had it for a week, but fixed the problem under warranty. Fast forward a month and a half...and driving it down the road, loads of smoke, and yet another breakdown. Towed back to the garage again, this time, it needs a new turbo, which they are sorting again under warranty. 

Now, my question is two fold here. First, I've really lost confidence in the car and think the least I can ask for from the garage is a free extended warranty (they've had the car pretty much a month in the garage fixing these two issues), does that sound reasonable? 

Secondly, what are my rights if they refuse this? Can I reject the car, of do I have any other options? As I say, two major breakdowns in 2 months isn't really confidence inspiring! 

Grumpy_chap

tattywelshie said:

Can I reject the car, of do I have any other options? As I say, two major breakdowns in 2 months isn't really confidence inspiring! 

You would always have an other option and that would be to simply sell the car on.  Have you obtained a price from the WBAC / Motorway sites?  That may be worth doing as that would give you a "worst case" solution.

The series of events are highly frustrating but the Dealer does seem to have tried to do the right thing, so it seems reasonable to give them a fair opportunity to reach a final outcome that you are comfortable with.  Why not just contact the Dealer in the first instance to say that you are disappointed and have little faith in the vehicle?  They may be amenable and understanding.

Rejecting a car is not the simplest of things.  Not every fault is sufficient enough for rejection.  That is complicated by the car not actually having a fault at the moment.  There are others here that can provide better advice about rejecting a car but, in the mean time, the following may be a useful read:
https://www.thecarexpert.co.uk/rejecting-a-car/

Nobbie1967

It’s a it’s an eleven year old car, so your expectations should be tempered by that. The dealer has sorted the first issue and is now sorting the second issue with your agreement so I don’t think you have any legal grounds for rejection unless their attempt to repair that specific fault fails. Old cars breakdown more that new ones, even with low mileage and sometimes because of it.