No-deposit Entering property illegally

SORN

elsien said:

£1 is less than £400. So still clear as mud really.

As you have apparently already been in touch with the council during your tenancy, with regards min to lack of heating what did they advise at the time?

Seven days without hot water, if they’ve got someone onto it and we’re waiting for parts for example, isn’t unreasonable. It’s perfectly possible to boil a kettle and have a strip wash at the sink.

Can you prove that your landlord entering the flat to deal with the flood wasn’t emergency?

just under £400, I could ask a witness statement from  my previous neighbour, like my cleaner did

propertyrental

SORN said:

However on the Dispute Notification Claim Form it clearly says: if I do disagree with the content of the contract/tenancy agreement I had to make sure it was included. If I can't dispute non of the documents I have signed, why the dispute resolution form mention that.

I may have got a bit lost over the last 4 pages and missed it, but

* I thought you had not paid a deposit?
* I thought no deposir was registered (and did not need to be)

So what is this Dispute Notification Claim Form? Is this related to a no-deposit insurance policy? If so, I don't think (again, sorry if I missed it) you've ever mentioned this?

If so, what are the terms of the insurance? Do you have a link you can share?

SORN

I also have some tools missing which I think they did take while trying to remove the boiler from the flat and did flood the flat. it is not about the value of the tools it is about respect towards the tenant. both agency and landlord enjoy bulling tenants for no reason, what they did to me is nothing comparing with what they did to the previous tenants just before me, they had been left without hot water for 2 years, they were crying washing dishes with cold water for 2 winters.

CSI_Yorkshire

This is starting to sound more like a vendetta than anything else - adding random accusations of theft now too?

I think you need to give this up, move on, and start again.  This is going nowhere.

SORN

propertyrental said:

SORN said:

However on the Dispute Notification Claim Form it clearly says: if I do disagree with the content of the contract/tenancy agreement I had to make sure it was included. If I can't dispute non of the documents I have signed, why the dispute resolution form mention that.

I may have got a bit lost over the last 4 pages and missed it, but

* I thought you had not paid a deposit?
* I thought no deposir was registered (and did not need to be)

So what is this Dispute Notification Claim Form? Is this related to a no-deposit insurance policy? If so, I don't think (again, sorry if I missed it) you've ever mentioned this?

If so, what are the terms of the insurance? Do you have a link you can share?

I can share the full document if I can, and I will before delete all the details regarding agency and so on

SORN

propertyrental said:

SORN said:

However on the Dispute Notification Claim Form it clearly says: if I do disagree with the content of the contract/tenancy agreement I had to make sure it was included. If I can't dispute non of the documents I have signed, why the dispute resolution form mention that.

I may have got a bit lost over the last 4 pages and missed it, but

* I thought you had not paid a deposit?
* I thought no deposir was registered (and did not need to be)

So what is this Dispute Notification Claim Form? Is this related to a no-deposit insurance policy? If so, I don't think (again, sorry if I missed it) you've ever mentioned this?

If so, what are the terms of the insurance? Do you have a link you can share?

Yes it is about the No Deposit Option

here below is the link I was given as info before to sign the agreement
https://www.leaders.co.uk/advice/leaders-no-deposit-option-for-tenants

housebuyer143

SORN said:

propertyrental said:

SORN said:

However on the Dispute Notification Claim Form it clearly says: if I do disagree with the content of the contract/tenancy agreement I had to make sure it was included. If I can't dispute non of the documents I have signed, why the dispute resolution form mention that.

I may have got a bit lost over the last 4 pages and missed it, but

* I thought you had not paid a deposit?
* I thought no deposir was registered (and did not need to be)

So what is this Dispute Notification Claim Form? Is this related to a no-deposit insurance policy? If so, I don't think (again, sorry if I missed it) you've ever mentioned this?

If so, what are the terms of the insurance? Do you have a link you can share?

Yes it is about the No Deposit Option

here below is the link I was given as info before to sign the agreement
https://www.leaders.co.uk/advice/leaders-no-deposit-option-for-tenants

So you didn't pay a deposit and there is nothing to be returned. You paid an insurance policy which does not refund you.

propertyrental

SORN said:

propertyrental said:

SORN said:

However on the Dispute Notification Claim Form it clearly says: if I do disagree with the content of the contract/tenancy agreement I had to make sure it was included. If I can't dispute non of the documents I have signed, why the dispute resolution form mention that.

I may have got a bit lost over the last 4 pages and missed it, but

* I thought you had not paid a deposit?
* I thought no deposir was registered (and did not need to be)

So what is this Dispute Notification Claim Form? Is this related to a no-deposit insurance policy? If so, I don't think (again, sorry if I missed it) you've ever mentioned this?

If so, what are the terms of the insurance? Do you have a link you can share?

Yes it is about the No Deposit Option

here below is the link I was given as info before to sign the agreement
https://www.leaders.co.uk/advice/leaders-no-deposit-option-for-tenants

Well that's pretty clear.

What is the Zero Deposit Scheme from Leaders?
Our innovative No Deposit Option (NDO) allows tenants to move quickly, and easily, with no rental deposit. Rather than paying a large deposit upfront, you can instead pay a small monthly fee* and enjoy deposit-free renting. It is part of The Residency membership, and in exchange for this fee, tenants will benefit from:

• Deposit-free renting - allowing you to move home more quickly 

• Credit history contribution - all rental payments made by tenants under the NDO scheme will build help you build up your Experian Credit Report

• Virgin Media savings - you can receive up to £100 in credit towards your media bundle when renting with Leaders

• Discounts on domestic appliances - you can receive great savings on Russell Hobbs appliances

• Access to legal helpline - you're entitled to free and impartial legal advice via our free 24/7 hotline

• First-time buyer advice - and you'll also get access to free advice on how you can take a step onto the property ladder, if this is a goal you're working towards!

You did not pay a deposit, so no deposit needed protecting, and you will not get back the deposit that you have not paid.

Butwhy are you hereon this forum? You have:

Access to legal helpline

SORN

You did not pay a deposit, so no deposit needed protecting, and you will not get back the deposit that you have not paid.

But why are you hereon this forum? You have:

Access to legal helpline

Yes I have access to legal help line but I find this forum more helpful , and it also help me when I ned to talk to the legal helpline.

I understood I will not get any deposit back

I did not understand what was the purpose of the Dispute Notification Claim Form sent to me by the agency, which I did feel it in with as much as details as I could possibly put in it, and also I did attach 16 extra documents between pictures and all the relevant documentation asked by the form and even more. I did sent back the completed form within the time asked by the agency. On the form says that any decision made by the Alternative Dispute Resolution (HF Resolution Ltd) will be binding on me my Landlord/Agent, and I have had any answer I do not even think the agency actually sent that form to HF Resolution Ltd.

elsien

Have you read the reviews of HFresolution Ltd property redress service. Even if the paperwork has gone in, I wouldn’t be holding my breath. 

I think you may need to chalk this one up to experience.