Parking Notice when my reg was entered in machine?

Cherokee_2

Hi, I meet up with friends once or twice a month and we put our registration numbers in a machine as we are there for 2/3 hours and the car park only allows an hour and half.  The last time I went Im sure it was put in as usual but I have had a parking notice from euro car parks.  I have been back to the pub and they know me and know I was there but are saying there isnt anything they can do and I should contact euro as the information goes straight through to them.  My query is...do I question the machine with them or start directly with a template from here.  Im guessing once I have questioned the machine with them it will be difficult to take a different route?

Grizebeck

Follow newbies

Fruitcake

Plan A is always a complaint from the registered keeper to the landowner and their MP. In this instance you should complain to the pub manager and owner/brewery.

Plan B is to appeal as per the advice in the sticky Announcement for NEWBIES.

Do not reveal the driver's identity, so no reference to "I parked" or "I drove".

Do check if the NTK complies with the PoFA to see if the PPC can hold the keeper liable.

If the pub/brewery doesn't cancel, leave negative feedback on the pub/brewery website and Tripadvisor. Mention that if this is how they treat regulars, then occasional visitors can expect worse.

Boat_to_Bolivia

I'd say the pub are telling your porkies. They can do something and can get it cancelled. 

If they won't get it cancelled go elsewhere to meet up with your friends and tell everyone you know that visiting this pub comes with a £100 parking surcharge.

They won't stay in business long.

Coupon-mad

But when you do the appeal, no need to appeal as keeper.  Just admit to driving, it's only ECP!  

Nowt to worry about.

Change the template appeal accordingly, or wrote the appeal yourself and say you have visited more than once and you always key in your VRM (and paid £x - if you did?) to claim the extended parking time.  They must check your usage and will see that you are a regular user who always does it right. This instance can only be a simple 'keying error' at best and the PCN must be cancelled, or if not. ECP must provide a copy of the machine log, to prove it if they are saying it was a major keying error.

Le_Kirk

It is a nonsense for the pub to claim they can do nothing! Did the parking company just rock up to the place, install their signs, break in to the pub and place a VRM registration machine on the bar?  There must be a contract in place - but why a pub would need a PPC is beyond me - and if there is a contract it should work both ways.  Given your regular attendance and use of the equipment I would point to  a machine malfunction!

B789

As it is only ECP, whilst you can just ignore them and weather the inevitable tidal wave of useless but threatening debt collector letters, you may want to appeal to them using the recently successful POPLA appeal against ECP:

Decision
Successful

Assessor Name
Andy Prescott

Assessor summary of operator case
The parking operator has issued the parking charge notice (PCN) for not being authorised to park.

Assessor summary of your case
The appellant has raised the following points from their grounds of appeal:

1) The signs in this car park are not prominent, clear or legible from all parking spaces and there is insufficient notice of the sum of the parking charge itself.
2) There is no evidence of Landowner Authority.
3) The operator has not shown that the individual who it is pursuing is in fact the driver who may have been potentially liable for the charge.
4) They provide a document with full expansions to their appeal grounds. The appellant has provided the following evidence in support of their grounds:
5) Photos of signs on site.

After reviewing the parking operator’s submission the appellant reiterates their primary grounds of appeal. The above will be considered in making my determination.

Assessor supporting rationale for the decision 
It is the parking operator’s responsibility to demonstrate to POPLA that it has issued a PCN correctly. In this case, the appellant has stated there is insufficient notice of the sum of the parking charge itself.

Having reviewed the signs of the site in this case I must concur with the appellant on this point. The British Parking Association (BPA) has a Code of Practice which set the standards its parking operators need to comply with.

Section 19.4 of the code advises signs must give adequate notice to bring charges to the attention of motorists. In this case, the sum of the charge is in a much smaller font to the conditions that precede it and I do not consider the parking operator has demonstrated compliance with this requirement.

Accordingly, I must allow this appeal. Whilst I note the appellant has raised other grounds in this case, as I have allowed the appeal for the reasons above, I will not be considering them.

You may want to tell them in the appeal that they should either cancel the PCN immediately or else waste their money on a POPLA code where you will highlight the above decision to the POPLA assessor. Their choice.

Cherokee_2

Thanks everyone I will go back to the pub and ask again!  Le-Kirk, there are shops off the car park too so its not just for the pub, however as I say the pub does have the machine in the entrance. Speaking to a friend of mine who hasn't paid his from last year.  He phoned the council and they couldn't give him the landowners details but he asked if planning permission was granted for them to put the signs up and they said no.  However he is still getting notices from euro after all this time. Thank you for all your replies, its a great help 

B789

ECP are not litigious, at least for single PCNs, hence the advice that you can safely ignore them if you don't mind the DRA male bovine excrement. Plan A and then try the Plan B appeal with the Plan C appeal as a backup. It will never get to Plan D.

Coupon-mad

Hope the OP realises he needs to flush out the keying error and must suggest it was one, in order to have enough info to win at POPLA later or to be offered to settle at £20.

This is why I suggested a specific appeal.

fisherjim

He phoned the council and they couldn't give him the landowners details

They can't because that's what the land registry is for, and they will for around £3.

but he asked if planning permission was granted for them to put the signs up and they said no.

Did he ask if they were going to do something about it now they know?

However he is still getting notices from euro after all this time.

Of course he is what is the cost of a couple of scary letters against the potential pay back to these idiots.

Follow the good advice on here, and if the pub is the land owner tell them you can't afford their ridiculous car park charges and you are taking your regular custom elsewhere.