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Smart meter incorrect installation caused increased energy usage
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Great that you've got an answer!0
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Glad you've got it sorted @Kateg28 and thanks for letting us know.
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I'd guess that the mistake by the smart meter installer has ultimately cost you about £50. It's probably worth while making a formal complaint to BG and see where it leads. My experience of the complaints team is that they were pretty reasonable when politely presented with the facts.1
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