Smart meter problem
Are you aware that smart meters can register electricity usage even though the electricity is switched off at the main fuse box?
I have been away from home for several weeks and ensured that I switched off the gas and electricity before I went. Because I am on the Octopus Go tariff I get a breakdown of the electricity that is being used on a 1/2-hourly basis. This breakdown shows a small amount of electricity being used every 1/2-hour and so I have received a bill for electricity used even though the mains were turned off
Octopus are saying that because it is less than a KwH per day there is nothing that they can do about it and that the meter is performing within acceptable tolerances.
Does this seem right to you?
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