terrible listings

Spoonie_Turtle

Pollycat said:

tightauldgit said:

Pollycat said:

tightauldgit said:

If it's something unusual or valuable I'll do my best to write as much as I can but if it's something bog standard than i kind of expect the buyer to be semi-competent - e.g. if it's a size 16" M&S dress shirt then it's a size 16" M&S dress shirt the same as every other size 16" M&S dress shirt, you shouldn't really need me to go measuring it for you. On the other hand if people ask I generally will. 

Even if it's a standard size e.g. M&S, Next etc I find the sizing isn't consistent even in the same brand.

I have a size 10 Next dinner dress that measures exactly the same as a size 14, same style.
So I always include measurements in my description/photos.

I've recently sold a pair of Nike trainers size UK 3.5 junior as they were a bit big.
I then bought a pair of Nike trainers size UK 3.5 junior because the seller said she felt they were on the small size.
They fit perfectly but if the seller hadn''t included that bit of info, I wouldn't have bought them.

I think in general more information is always better but it's time consuming as hell adding all this stuff. I'm sitting here and it's taken me at least an hour to upload just 10 CDs with photos and descriptions. Not least of all because the Ebay app is bloody annoying and requires me to add EAN Artist and Title to every listing but then deletes the same information 2 times out of 3 so you have to go back and re-enter it which it then deletes again 2 times out of 3. 

I got a response from eBay encouraging me to accept the return in the interests of goodwill but responded with the same explanation.

I kept my money from the sale.

Good to hear they didn't just side with the buyer for once!

Pollycat

Spoonie_Turtle said:

Pollycat said:

tightauldgit said:

Pollycat said:

tightauldgit said:

If it's something unusual or valuable I'll do my best to write as much as I can but if it's something bog standard than i kind of expect the buyer to be semi-competent - e.g. if it's a size 16" M&S dress shirt then it's a size 16" M&S dress shirt the same as every other size 16" M&S dress shirt, you shouldn't really need me to go measuring it for you. On the other hand if people ask I generally will. 

Even if it's a standard size e.g. M&S, Next etc I find the sizing isn't consistent even in the same brand.

I have a size 10 Next dinner dress that measures exactly the same as a size 14, same style.
So I always include measurements in my description/photos.

I've recently sold a pair of Nike trainers size UK 3.5 junior as they were a bit big.
I then bought a pair of Nike trainers size UK 3.5 junior because the seller said she felt they were on the small size.
They fit perfectly but if the seller hadn''t included that bit of info, I wouldn't have bought them.

I think in general more information is always better but it's time consuming as hell adding all this stuff. I'm sitting here and it's taken me at least an hour to upload just 10 CDs with photos and descriptions. Not least of all because the Ebay app is bloody annoying and requires me to add EAN Artist and Title to every listing but then deletes the same information 2 times out of 3 so you have to go back and re-enter it which it then deletes again 2 times out of 3. 

I got a response from eBay encouraging me to accept the return in the interests of goodwill but responded with the same explanation.

I kept my money from the sale.

Good to hear they didn't just side with the buyer for once!

I was determined to fight it if it came to it.
The buyer just conceded that it was a nice item and left it at that.
I included the buyer's comments in my reply to eBay.
I really think the time taken to be ultra careful with my listings is worth the effort. 

soolin

Pollycat said:

Spoonie_Turtle said:

Pollycat said:

tightauldgit said:

Pollycat said:

tightauldgit said:

If it's something unusual or valuable I'll do my best to write as much as I can but if it's something bog standard than i kind of expect the buyer to be semi-competent - e.g. if it's a size 16" M&S dress shirt then it's a size 16" M&S dress shirt the same as every other size 16" M&S dress shirt, you shouldn't really need me to go measuring it for you. On the other hand if people ask I generally will. 

Even if it's a standard size e.g. M&S, Next etc I find the sizing isn't consistent even in the same brand.

I have a size 10 Next dinner dress that measures exactly the same as a size 14, same style.
So I always include measurements in my description/photos.

I've recently sold a pair of Nike trainers size UK 3.5 junior as they were a bit big.
I then bought a pair of Nike trainers size UK 3.5 junior because the seller said she felt they were on the small size.
They fit perfectly but if the seller hadn''t included that bit of info, I wouldn't have bought them.

I think in general more information is always better but it's time consuming as hell adding all this stuff. I'm sitting here and it's taken me at least an hour to upload just 10 CDs with photos and descriptions. Not least of all because the Ebay app is bloody annoying and requires me to add EAN Artist and Title to every listing but then deletes the same information 2 times out of 3 so you have to go back and re-enter it which it then deletes again 2 times out of 3. 

I got a response from eBay encouraging me to accept the return in the interests of goodwill but responded with the same explanation.

I kept my money from the sale.

Good to hear they didn't just side with the buyer for once!

I was determined to fight it if it came to it.
The buyer just conceded that it was a nice item and left it at that.
I included the buyer's comments in my reply to eBay.
I really think the time taken to be ultra careful with my listings is worth the effort. 

I have even won several SNAD returns as my item specifics stated something that was the reason for the return. A couple I mention on here a lot are firstly, I stated the brand in item specifics and buyer did an SNAD on basis he though it was brand Y and wouldn’t have bought it if he had realised it was brand X. Then another when I stated the colour in item specifics as blue and SNAD was opened on basis photo looked green and buyer was sent a blue one instead. Both claims closed in my favour. 

walwyn1978

In terms of listings the ones that frustrate are ones (FB Marketplace especially) where they invite an offer (usually listed as Free but with make an offer in the listing text itself) and then when you offer £5 or £10 or whatever say No but don’t counter with what they want. Either say how much you are looking for them or just list with a price. It’s like they think someone will offer a grand for their used air fryer if they don’t put a value on it…..